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Firestone Complete Auto Care - 8 Reviews - 972 Commonwealth Ave 984, Brookline, MA - Auto Repair & Service Reviews - Phone (617) 277-8480

Firestone Complete Auto Care

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972 Commonwealth Ave 984
Brookline, MA 02445
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(617) 277-8480
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Firestone Complete Auto Care - Brookline, MA
Firestone Complete Auto Care - Brookline, MA

Reviews

( 3 )
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( 4 )

Best

My car broke down recently and i was in an area of the city i was not familiar with. I had it towed to the closest shop around, being firestone on commonwealth avenue. It was late...

Worst

They said they fixed it. i had already replaced the tire at another firestone on vfw pkwy who told me (LIKE THEY ALWAYS DO) that the tire cant be fixed so i need to buy another on...

they ""fixed"" a tire that another fireston said couldnt be 5/18/2011

They said they fixed it. i had already replaced the tire at another firestone on vfw pkwy who told me (LIKE THEY ALWAYS DO) that the tire cant be fixed so i need to buy another one and the warranty again. well i got tired of hearing that so i took it to this one on comm ave. they said they fixed it. when i brought it home, there was a sharp screw sticking out of it that stuck me. they also didnt tell me all the problems thats wrong with my car the way the other one does but how do we know which one is lying or not doing their job fully? more

Best shop around! 10/10/2010

My car broke down recently and i was in an area of the city i was not familiar with. I had it towed to the closest shop around, being firestone on commonwealth avenue. It was late in the evening and the shop was just about closing and i was greeted with open arms. I told them my situation and that i need to be in another state that night. They stayed late to help ""diagnose"" the problem with my car and even stayed late to fix it!!!!! I spoke with the manager, who is extremely friendly, caring and professional. Not only was my car running better than it was before but i got where i needed to be that night. I live a bit outside of boston but i will never go anywhere else for the maintenace of my car. This shop is honest, trustworthy and everything is explained thoroughly so you know what is going on!! i truly reccomend this shop to everyone!! Thanks again josh! more

Wouldn't go anywhere else 10/8/2010

I take my and my wife's car here often for service and tires (and wouldn't even consider anywhere else). Every time I come in I am met with pleasant and helpful employees who answer any questions I have. Even when they are over crowded then find a way to squeeze me in. You will not find this level of service anywhere else in the area (trust me). They have much better prices then my dealer and much better service then all the other places in Boston. If you have any car or tire problems, I highly recommend this Firestone location. Thanks! more

Great experience as always 10/8/2010

I take my and my wife's car here often for service and tires (and wouldn't even consider anywhere else). Every time I come in I am met with pleasant and helpful employees who answer any questions I have. Even when they are over crowded then find a way to squeeze me in. You will not find this level of service anywhere else in the area (trust me). They have much better prices then my dealer and much better service then all the other places in Boston. If you have any car or tire problems, I highly recommend this Firestone location. Thanks! more

Worst repoair shop ever. 1/23/2009

Every time I have brought my car here (which I will never do again), I have to bring it back. more

Either dishonest, or incompetent, not sure which 9/6/2008

I brought my car here because I had two slow leaks in my rear tires. They told me that one of the tires couldn't be fixed and tried to get me to order new tires from them. Their quote for the tires was $239 adn they were $209 at Sullivan Tire. Cons: Told me it would be between an hour and and hour and a half and it took an hour and 45 to put my tires back on after they had looked at them. more

TOTAL SCAM 8/16/2008

Our friends at Firestone Boston tried to scam me - very disappointing and infuriating. I took my car in for a standard oil change and was pleased to hear they looked at my brakes as a courtesy. I was told that my rotors, brake pads needed to be replaced & the calipers cleaned and adjusted - $450 estimate for all of this, at only 30,000 miles. I was suspicious, so took to another place for a second evaluation - rotors and pads just needed a quick clean-up - $80. Will never go back, recommend at least a second opinion if they do something similar to you. more

Excellent Car Care and Service 7/11/2005

Firestone provides fast and excellent service for those with car problems. Typically they finish oil changes or tune ups in an hour and they have given me several discounts for both. With as many problems as my car has, Firestone is the best car care place I have found in Boston. more
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Owner Message

  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake service, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust — all of which add up to a total car care experience. Services/Products: Tires, Batteries, Brakes, Oil Change, Alignment, and All Auto Services. • A/C Service • Air Filters • Alternators • Auto Heating & Cooling Services • Brake Pads • Brake Services • Bridgestone Tires • Car Auto Batteries • Car Auto Inspections • Car Auto Maintenance • Car Auto Wiring • Climate Controls • Cooling System Parts • Disc Brakes • Engine Repair • Engine Services • Engine Tune-Up • Firestone Tires • Ignitions • Minor Repairs • Radiator Service • Radiators • Repair Services • Rotors • Spark Plugs • Starters & Ignitions • Starting & Charging Services • Steering & Suspension Services • Tire Repair Services • Tires Service • Transmission Service • Tune-Ups • Vehicle Inspection • Vehicle Maintenance • Wheels"

Additional information

  • Hours:

    Mon-Fri 7am to 7pm, Sat 7am to 6pm, Sun 9am to 5pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    North Brookline, Allston-Brighton, Allston
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