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Firestone Complete Auto Care - 1 Reviews - 90 Saint Clair Sq, Fairview Heights, IL - Auto Parts Reviews - Phone (618) 589-0667

Firestone Complete Auto Care

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90 Saint Clair Sq
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Fairview Heights, IL 62208
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(618) 589-0667
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Firestone Complete Auto Care - Fairview Heights, IL

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I bought tires at this location after getting a quote online. They ended up charging me $550 for what was quoted at $350. They didn't include the 25% off promotion that I selected...

Watch Out - check receipts, dont trust quote 11/8/2009

I bought tires at this location after getting a quote online. They ended up charging me $550 for what was quoted at $350. They didn't include the 25% off promotion that I selected and charged me an extra $60 for hazard protection without asking if I wanted it. They ended up crediting me the difference after I came back and complained after looking over the receipt but the total bill was still significantly higher than the quote because of a number of unquoted charges and vague language on the website. On the plus side, the tires and installation seems fine. Still, I definitely won't be coming back. Prices are not as advertised and certain of the staff (I think his name was Sam) tried to convince me that I was wrong when I was obviously overcharged. There are plenty of alternatives in Fairview, this place is not worth the headache. Pros: convenience Cons: misrepresented price, overcharged, argumentative staff more
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Owner Message

  • Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it?s a one stop shopping experience. Call or make an appointment online today.

Editorial

  • Offers complete automotive work including brake replacement, tire rotation, transmission service and more. Sells Bridgestone, Firestone, Dayton and Lemans brands.

  • 7/8/2008 Provided by Citysearch

Additional information

  • Hours:

    Sunday:9:00AM-5:00PM,Monday:7:00AM-8:00PM,Tuesday:7:00AM-8:00PM,Wednesday:7:00AM-8:00PM,Thursday:7:00AM-8:00PM,Friday:7:00AM-8:00PM,Saturday:7:00AM-7:00PM
  • Payments:

    Master Card, Visa
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