It has never mattered what I needed...Sharon, Ron, Terry and Henry have ALWAYS gotten it for me...and fast. They usually already have it somewhere in the store. I've learned not to even ask for a specific item, I just tell them what I need or want to accomplish and let them come up with the solution. They have always had the answer and it usually was a better solution than the one I had in mind. I will never go anywhere else without seeing them first!
Pros: They have always treated me like I was the most important person to come into the store today!
Cons: Absolutely none!