I had a great experience with Dr. Umar. It took a looooong while to fill all "necessary" paperwork. I literally never filled that much paper work in my whole life. But doctor is good; he is a perfectionist, so don't be surprised when he takes his time to make his decisions. I did fraxel laser and two weeks later my skin was peeling. I got scared and called doctor's office, and he personally! reassured that that was fine. ?Now 4 weeks later my skin is so smooth. Love it!