I know friends who use Finders Keepers. They suggested that before I host my annual clothes swap that I go and see if they'd take any of my items on consignment. I live in the neighborhood, so I folded my items neatly into re-usable shopping bags, took a bag of hangers, and bicycled down the street to the store. Once I arrived the woman at the counter rudely told me that I could not have the items looked at, as they were not on hangers. I told her that I had hangers and I would be glad to hang them up for her. She proceeded to tell me that I could not hang up my items in the store because it is ""bad for business"". I found this to be more than slightly ironic, since Finder's Keepers business is, in fact, taking clothes from people who bring them in and re-selling them.
Having people who live in the neighborhood drive to the store when they can easily walk or bicycle is such an un-enviromentally friendly policy that I will not do business with this store. What about people who chose not to own a car, or who use public transportation for getting around the city? If you attempt to lower your carbon footprint by driving less, Finders Keepers will not do business with you. Not only that, but they will be rude to you infront of other customers. The woman at the counter next to me told me I should hang my items up in the parking lot and come back in - but I was far too angry to do that! I'll take my clothes to a consignment store with friendly staff and better policies in the future - or better yet, donate them to people in need!
Cons: staff rude, policies unfriendly