in response to the person speaking of car payments. Yes, I had the exact experience. I am on unemployment, I have 3 payments left. To keep short, unemployment was messed up and didn't receive monies. I am not even ONE month late, and they are calling but they are not calling me. They keep calling my parents phone. After 5 years, you would think they would have my phone number by now. Someone once told me, this bank needs to change their name to Fees and Thieves. I am convinced they should change names. My advice to anyone who reads this, bank elsewhere, they don't care about you, only your money and they will do everything in their power to take all of it.