Fast Lanes Of America

This is some of the worst customer service I have had in a long time! PLEASE check other reviews here and on other pages before you go here. If you do go here, please consider yourself warned! more

DO NOT GO TO FAST LANE\r \r FAST LANE Damaged my car and will not let me have my insurance estimate for repairs. They think it is a ""hassle"" and will not claim on theirs bc of deductable. This was the Quali location. Owner was rude and arrogant, did not care at all. Insisted his shop fix the body work (they are not a body shop and they damaged my BMW) Also go trun around about it not being their responsibsility. more

Beware more

Dropped my fully functional vehicle off for an oil change and ultimate wash. Now I've learned to tolerate crappy customer service and getting incorrect information from different workers. Both of these happened at this Fast Lanes, but that wasn't the big issue. more

and you will probably have a cleaner car than the cars that come outof there. And the idiots that do the work are retarded, lazy and rude. more

I have used Fast Lanes of America several times but will never go back. I called Friday evening to try to make an appointment to get my car detailed on Saturday. The lady told me it wasn't necessary and to bring my car in the morning. I had my car there by 9 and left. The guy told me that it would be ready in a couple of hours. When I hadn't heard from them by 2 I called them and the girl said that it should be done but didn't know where it was and would call me back. I finally called back after 20 minutes. The girl told me that they hadn't even started on it but a bunch of cars had been dropped off at the same time and 1 had been left from the night before. When I went to pick up my car the manager told me that there was nothing he could do about it. No apology or solution to fix the problem. I will never go there again. I will take my hard earned $120 elsewhere. more