I hired this company to help me move to a different condo within the same complex; the distance between the two being less than 500 feet. When I spoke to the manager, Jeff, he quoted me 68 dollars/hr of moving and an additional 68 for the moving truck; I asked him if there were any other fees and he assured me that there were none. He even went on to bad-mouth other companies and their over-inflated charges and hidden fees, which he, again, assured me that there were none.\r
Come moving day and our already stressful move quickly turned into a nightmare. Two movers came, who from the beginning were very rude, abrasive and intimidating. We are a household of women and they took complete advantage of the situation and bullied us quite heavily. Instead of loading the heavy, difficult things first (like the sofas or a dinning room table, i.e. what they were hired for and what was specifically asked for), they took their liberty and sweet time loading the more manageable boxes and nicknacks we had packed away. After three hours of getting nowhere and being direly concerned that we would go over-budget, we finally asked them to move the heavier objects, in order to save time. The 2 movers became irritated and out of spite began to move even slower. 4 hours passed and all that was moved were a couple of boxes, 2 sofas, a table and a small bedroom set.\r
In between shuffling their feet the 5 feet from their truck to our garage, they took breaks, personal calls and texted constantly; they also shared jokes and lewd comments between themselves at our expense.\r
When we contacted the manager, Jeff, about the situation, he was even ruder than his two employees. Things just got worse after this point. We called the police because they began to threaten us and made us feel very unsafe. They threatened our mother behind our back that if she didn't pay them that they would take our property on their truck. My mom was so scared that she signed the papers and gave them the money just so they would leave. They unloaded our stuff and charged us an extra 148 dollars for """"unpacking"" and another 55 for ""fuel surcharge"", which were never agreed upon or brought up. They over charged us over 200 dollars beyond the agreed upon moving quote. It was only after we paid did we realize this oversight, but we were so scared and just wanted them to leave.\r
Once we paid they took a picture of our house, which completely freaked us out. We've been on edge for the past 2 days.