Ez Dine Inn

Tried breakfast delivery service on a Sat morning. Website indicated I was ordering within business hours for both EZ Dine In and the target restaurant. Placed order, no email receipt. Waited 15 min, called EZ to confirm...got voicemail. Waited another 5 min, same thing. Outgoing message on VM gives far shorter business hours on Sat than does website. Bleh - waste of time. more

i've ordered from these guys several times, i once ran out of propane at night and they saved the day in about an hour Pros: quick and tasty choices Cons: smaller groups it's a bit pricy good for larger groups more

We have been using Ezdineinn's service for a few years now, and I speak for everyone in our office when I say that their service is nothing short of EXCELLENT! Pratap and staff are always friendly, courteous, and helpful not to mention professional and prompt. It is also an extremely convenient service, because they cater to numerous restaurants eliminating our having to call different restaurants to place our order. The delivery personnel are also extremely friendly. We have never had a bad experience with Ezdineinn and recommend their service to the highest degree. more

This is from our client: more

I like these guys. I'm a medical rep and I have to take care of lunches all around the bay area. I've used Waiters on Wheels before and their service is horrible, just talking to them is a pain; not to mention having to explain to a room full of hungry people that ""the food is on its way."" With EZ Dine In I have not had any problems. In fact if I have no idea what to get from a certain restaurant, they help me decide or put an order together for me and just call me to confirm it's ok. Now that's EZ. You know how great it is to be able to call them up and say ""I need a lunch for such date from Pasta Pomodoro for 20 people with 3 Vegetarians"" and know that it will be taken care of. Their service is excellent and they go all over the East Bay which is perfect for me because that's where most of my lunches take place nowadays. more

This service is great. I've used them a few times during the past 4 and so far no problems. Food was late once but they called me beforehand to let me know. It's great that they have the menus for all the restaurant they service, this makes is so much easier when ordering because I can have my order ready and call it in. more

This business is a joke. The owner is a rude, uncultured, caustic, creepy individual. When I first found this service I was happy to know that it existed. But from the very get go they were always, wrong w/the orders, missing something, very very late, or the dumb delivery drivers could never figure out the intercom, (something a 6 yr old can figure out--that always baffled me.) Pratap is Especially grotesque b/c he began yelling at my front door after I told him he got my order wrong, AGAIN. You cannot run a business like that. He's a psycho. I was willing to put up with the inconsistent orders that came ALWAYS missing something but now, after the rude service, I will never do business with them again and make sure I tell other people about it. G'luck if you order with them. UPDATE 1/2011: I have made some orders since this review. It seems they are under new management and have improved their services. So far they have been on time, courteous and on top of food orders. Order away. There is another service , however, ""eat 24 hours"" that I have tried. I recommend them as well. Pros: Food delivery Cons: Horrible service by a psychotic Indian man. more

I have been ordering from them for over 2 years. Lately the experience is getting really bad. Today I placed an order online like I always do. And here I sit nearly an hour later with NO FOOD, NO PHONE CALL AND NOBODY IS ANSWERING THE PHONE OR EMAIL. I have never been more disappointed!!! The last couple orders were late and one had cold food. When I called to complain, the manager said ""Did you get your food?"" I said ""Yes"" He Said ""Ok then"" and hung up. I keep trying them cause I love the options and convenience. But damn....I'm starving right now and now I have to leave work to go buy lunch cause these people are not answering or calling me. This is end of this long relationship. I QUIT YOU EZDINEINN!!! And change your damn name too!!! Pros: options of resturants Cons: poor service more

I order from EZDineinn all the time. Fastest delivery. Best customer service. Never had a problem!!! Pros: Everything more

This service is great. The first time I found out about it was actually a gift from my boyfriend and I have been using it for about a year now. They have a great variety of restaurants from many different cuisines and it's way better than fast food. The delivery fee is very reasonable, especially when you take into consideration how much gas costs now a days. more

Jim, more

I've been ordering from this service for years and it's Great! They have so many restaurants to choose from, ordering is very easy, and deliveries are always on time (today it was twenty minutes early!). I highly recommend this service. more

As a busy worker, I have no time to go to restaurants because I am busy with work after work! I never heard of EZDINEINN before, my friend told me that there is a interesting delivery service in the east bay that delivers from well known fine dine cuisines like Pasta Pomodoro, California Pizza Kitchen, Tony Roma's, and more! They basically deliver food from restaurants that don't have any delivery service. Pros: quality food, excellent customer service Cons: delivery charge more

Well i used these guys the first time yesterday, and boy were they faboulous. I ordered food from one of their mexican cuisines, and in about 40 minutes, they were at my door step, the food was hot, and fresh. I would reccomend everyone choose this service for their next delievery, they certainly will get the job done. I definitely will use their service again. Pros: fast, fresh, what more can you ask Cons: so far none. more

I have used Ezdineinn for the past 4 years, anywhere from Catering to my clients or myself, and i have faced no problem what so ever. The food has is always delivered hot and fresh and always on time. They have a ton of different restaurants to select over, and the choices are very diverse. I highly reccomend you use this service if you plan on ordering food next time, either food for 30, 40 or even 50 people, they'll get the job done. HIGHLY RECOMMENDED!!! Pros: Everything more

I have had not one, not two, but three horrible experiences with EZDineINN staff. The company I work for use them alot and I gave them the benefit of the doubt. This last experience with them was the kicker. I actually had to ask the guy to SHUT UP, because he was critizing me for calling him on the phone to place the order rather than online. They have never been on time with my order and always inappropriate over the phone. I truly feel like this company needs some competition! waitersonwheels, come over to the East Bay!!!! Pros: Convenient factor Cons: Lazy incompetent people taking orders over the phone more

I used this service for the first time today. The person I spoke with on the phone was very helpful and friendly. The food I ordered through them from Le Cheval came nice and hot, and the drink I ordered was ice cold. The delivery was on time as promissed. Pros: Deliver great food from different restaurants Cons: Web UI could be improved more

That's the type of service that you can expect. They are slow and your food will always be cold. Pros: Great Idea Cons: Doesn't delivery on promised service or quality more