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Exxon - 22 Reviews - 1720 Walnut St, Cary, NC - Auto Parts Reviews - Phone (919) 467-0803
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1720 Walnut St
Cary, NC 27511
(919) 467-0803
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Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC
Exxon - Cary, NC


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I have been going to see Crossroads Exxon ever since I moved to the Raleigh area in 1997. They have always been very nice and very helpful. If there is a problem, they will get ...


All reviews seem positive

Nice, helpful, family-run business. 11/3/2010

I have been going to see Crossroads Exxon ever since I moved to the Raleigh area in 1997. They have always been very nice and very helpful. If there is a problem, they will get me out of a jam. They are a very good, family-run business, and I like that. Their son used to go into my health food store, so he and I became friends. They are prompt and do what they say they are going to do, which counts for a lot these days. I have already recommended a few people to got here. more

Topnotch company! 11/2/2010

Crossroads Exxon is excellent. They couldn't be better. Their service is fabulous, and so is the personnel. I have been using them for over 20 years. They are honest, which is very hard to find these days. They take the time to listen to you and really find out what the problems are with your automobile. They really are a great service company that wants to help. They are topnotch. more

The work is done on time, as promised, and the quality is good. 10/29/2010

Mike has been looking after my vehicles as far tires, oil changes, and maintenance for several years. I have never had any problems. He has been accommodating when I schedule appointments, and he gets the work done in a timely fashion. The work is always completed as expected. My experience has been great. Mickey Denning more

Crossroads Exxon is an excellent place to go if you want fair and complete service. 9/27/2010

I used Mike before he ever had Crossroads Exxon and had another station with his father. The main thing they do is that when they give an estimate on a project they stick to that estimate. They won't do work that is not necessary, which is what I look for in a mechanic. I've working with Mike in both my personal and work life for 25 years. If someone is looking for a mechanical service that will be honest, give you fair estimates, and stick to those estimates, Crossroads is the place to go. They will follow up if anything goes wrong, and they back up their service. I've recommended Mike to many people. more

A pleasant, honest, and caring shop with smiling individuals. 9/9/2010

Crossroads Exxon is excellent. After I had dropped my car off Crossroads took me to work and then brought the car to me when it was finished. They are very pleasant. They go above and beyond the call of what needs to be done for customer service. I have been here for about 7 years and have been using them through that time. Their work is excellent. When I go there the shop has such a family atmosphere. It's not that you just go and work with one person. Mike and everyone else treats me like part of their family. I feel like I can trust them because of how they treat me, their eye contact, and how they act. Though they do want your business, they are really there to help you. I can tell by the way they treat me that they are are looking for repeat business. Their customer service goes beyond what just needs to be done. I want to go there when I have a car issue, and it is the first place I always think of. more

Excellent. 8/26/2010

I've been taking my current car to Crossroads for 11 years, because that's how old the car is. I've been taking cars to Mike for years. I've known him since he was a kid. They've serviced my car for everything, oil changes, anything they find wrong, gas, inspection. Whatever it needs, they do it. I took my car there one time and bought some tires. The next day Mike called and said, "I owe you $40. They overcharged you." He wasn't there but he checked the records. I don't know many people in business today who would do that. Most places would probably keep the money. I think the people he has working for him are very helpful, friendly, and on the ball. They're just great people. I'm so satisfied with them, I haven't even compared prices, so I don't know if they're higher than somebody else. That's not important to me. What's important is how you treat people. more

The service has been outstanding. I would highly recommend them. 8/20/2010

I have been dealing with Crossroads Exxon for 20 some years now, and I have never had any problems. Mr. Barker has always been straight forward with me and takes care of all my needs. They have done both maintenance and larger work for me. He is pretty straight forward and doesn't try to sell me things while servicing the vehicle. They just take care of my needs. I have never had any problem with them. I would highly recommend them as a local repair shop with honest opinions. more

Best place in town 8/19/2010

The folks at Crossroads Exxon have always been very helpful and friendly and they do a great job. We have taken our vehicles there for the past 10 or more years........... I completely recommend them to everyone! more

Super customer service 8/19/2010

My son's car broke down on him Monday night. We had it towed to Crossroad Exxon and they had it fixed and back on the road Tuesday afternoon! They were wonderful! Can't say enough positive things about them. Thank you for doing such a great job and keep up the good work! more

Outstanding. 8/19/2010

I've been taking my cars to Crossroads Exxon since the mid-1990s. They have really taken care of everything with cars, whether it was a previously owned car or a new car. They've serviced it completely. Their honesty keeps me coming back them, plus their integrity, and it's just a real family-oriented, honest place to go to take your car. They made good connections with you as a customer immediately. To any potential customer, I would just say give them a try, and then you won't ever use anybody else. more

Very pleased with his friendly atmosphere and care for detail 8/18/2010

I've known Mike for years, I'm probably a biased client-- I've been his pastor for many years. I go to him if I have problems. Everybody who knows him -- my kids, myself -- knows him as a real personable guy who takes the time to solve our problems and get us back on the road. He's done engine work, tires, assessing problems before I take it to somebody else if I can't do it, fixing flats, replacing headlights, some minor engine repair. That pretty much covers it. To a potential customer, I would say Mike will be honest, hardworking and he'll do a great job. more

Polite, efficient, and a joy to work with 8/17/2010

I've used Crossroads Exxon of Cary for a long, long time, all for personal vehicles. In one of my vehicles which has a diesel system, the turbo went out and they fixed that. Now I'm back to getting 46 miles a gallon. I've known Mike, the owner and I've known his dad. Mike would be a good friend of a mine even if he didn't work on my cars. When I go in and I've got a problem and they need to keep the car, they give me a loaner, and not many people do that. When I come in for an oil change, they're done in about 30 minutes. Also, when they're done with any work, I never have to take it back. They've got some great mechanics in there. It's like this: They fix it right the first time and it stays fixed. I would recommend them every day of the week. more

Great customer service, great management team. 8/16/2010

I have two automobiles that I take to Crossroads Getting appointments is easy to do. They stand by their appointment schedules. I don't have to wait. They'll give me an estimate of what time it will be done. Their service has always been top-notch. Their repairs and work I've never had to take back. I've had everything done from oil and filter changes to tires. Their prices are competitive, the quality of work is excellent, the service is excellent. I would recommend them and have recommended them to several folks. I would tell a potential customer that the staff is friendly, courteous, they provide all the automotive services you would need, their mechanics are top-notch, and they do what they say they're going to do. If there's a problem they can't handle, they'll refer you to someone else who can do the work. I can't honestly think of anything I think they could do better from what I've seen. more

Customer with owner since 1975 8/14/2010

Years afo when I was 21 and did not have a dime, instead of charging me to change a part on my car he offered a speciality tool for me to borrow and let me take care of it myself while parked in his station lot. That kind act when I needed help made me a customer and friend for life. I now own a fleet of 12 vehicles and as service and tires and other needs are found, he is the first place that we go. When I am out of town I do not worry at all if my wife needs help or needs to service a vehicles. The station is a family friendly place. more

One-on-one, exceptional service 8/12/2010

I've been using Crossroads Exxon of Cary for 18 years. They handle all of my routine service. I've also bought new tires from them, and they've taken care of my son's vehicle. They're friends now. We've been going there a long time. I'm always able to get an appointment. I've been stranded on the road a couple of times, I've called Mike Barker, and he's taken care of me. The service keeps me coming back to them. They resolve issues quickly, they've got the equipment that they need to analyze problems, and if they can't do it, they tell me that. I travel for a living. I'm outside sales, so it's important to me to have a dependable car, and they help me keep it that way. more

They care about the customers, and they care about repeat business. 8/11/2010

I've operated a construction business locally and have dealt with the Barker family for more than 30 years, dating back to 1977 and previous stations they owned. They've been our primary source for maintenance and repairs on our small fleet of vehicles. They've done everything from oil changes to engine rebuilding, for company and personal vehicles. I've recommended Crossroads Exxon of Cary at least a dozen times to friends, family, and neighbors. When there's a need, they answer in response to the need. If I feel uncomfortable about pricing from anyone, I always feel like I'm getting a straight shot from Crossroads. I'm comfortable with their diagnosis. They find helpful ways to get the job done and stand behind their work. more

fixed me up right 6/8/2010

these guys helped me out when I broke down over near crossroads. they diagnosed my starter and replaced it in a couple of hours while i sat across the street in borders and read magazines. i appreciated their honesty when i requested the cheapest replacement! Pros: quick, seemed very honest Cons: none really more

They really care about their customers. 5/4/2010

We've had a lot done at Crossroads Exxon. They've done brakes, oil changes and many other things for us. We have 2 cars, and have been using them for over 5 years. The guys at Crossroads are friendly, knowledgeable and trustworthy. We really like the fact that Mike calls after large jobs not only to check up on the work, but to thank us for our continued service. No other mechanic has ever done that. He really cares about his customers. Both Mike and Mark are very available to talk to. At Crossroads you get quality work done, with trustworthy people. We can really count on what they say, and can tell they are not just trying to get our money. The prices are very fair. Chris and Robin Moody more

Excellent service. 4/28/2010

I have used Crossroads Exxon for many, many years and they have done fine service on my vehicles. I started using them on the recommendation of a friend. Now I go to them because of the excellent service. My family and I take all our vehicles to them. When something isn't right they always make it right. Bob Walton more

Thoroughly trustworthy. I wouldn't go anywhere else. 3/11/2010

I am a long time customer of Crossroads Exxon of Cary. The owner, Mike, is a good personal friend. I have known him for at least fifteen years. I know nothing about car engines, but I have absolute faith in Mike as a mechanic, and I trust any recommendations he may have on what needs done to my vehicle. I have had four or five vehicles serviced with Crossroads Exxon of Cary over the past eleven years. Mike is always on time, efficient I plan to continue to do business with him. The key thing with Mike is I have complete trust in him. I know price-wise he is competitive. On a few rare occasions, I have done price comparisons with dealers, just to double-check, and his prices are always right on. John and Ann Cooper more
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  • Hours:

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