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Estys LLC - 3 Reviews - 292 Main St, Old Saybrook, CT - Home Décor Reviews - Phone (860) 388-3622

Estys LLC

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292 Main St (at

On Main Street next to the Katharine Hepburn Cultural Arts Center

)
Old Saybrook, CT 06475
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(860) 388-3622
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Estys LLC - Old Saybrook, CT
Estys LLC - Old Saybrook, CT
Estys LLC - Old Saybrook, CT
Estys LLC - Old Saybrook, CT
Estys LLC - Old Saybrook, CT
Estys LLC - Old Saybrook, CT
Estys LLC - Old Saybrook, CT

Reviews

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( 2 )
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Best

A neighbor told me about this store. I decided to see for myself. I brought my favorite oil lamp with me. I was relieved to find the reason why my oil lamp didn't work. I had the ...

Worst

I went to Esty's to buy a glass chimney for my hurricane lamp. They are pricey, but I support mom & pop shops and have given them business in the past. Upon buying the fragile chi...

A pleasant surprise 1/8/2012

A neighbor told me about this store. I decided to see for myself. I brought my favorite oil lamp with me. I was relieved to find the reason why my oil lamp didn't work. I had the wrong size wick, which caused the burner to malfunction. Even though it was a very busy Saturday before Christmas, the saleperson took the time to help me. While I was there, I witnessed the same attention to detail given each customer. I bought hand made candles and hard to find bobesches. Thanks to my neighbor. this customer will return again! Pros: null Cons: null more

Bad Customer Service 8/27/2011

I went to Esty's to buy a glass chimney for my hurricane lamp. They are pricey, but I support mom & pop shops and have given them business in the past. Upon buying the fragile chimney for ~$10, I asked for a box.The owner said "no box" & then wrapped it in thin paper, assured me it would be fine & placed it, along with my base, into a brown paper bag. At home I discovered a hairline crack in the glass. I returned to Esty's to find a new chimney. Not knowing if the crack occurred b/c it was placed in the bag with my base, I asked if she would work with me on the price of replacement. I was told no. I reminded her that it was not wrapped properly for which she stated it was. I reminded her I asked for a box, because this was a fragile piece and denied, As far as I'm concerned this breakage is part her fault. I didn't buy the replacement. Don't fall for this scam and make the same mistake I did. INSIST the purchase be wrapped in bubble wrap & boxed or walk away!!! She could have offered a $2 discount on the replacement & I would have been a happy customer. Now I'll never give her my business again. more

The best place for lamps and lampshades and gifts 5/15/2011

Customers are treated with ultmost care. They take the time to professionally fit your lamp to the perfect shade. They can repair your lamp on site. more
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FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018

  • The Lamp Store With More!!!
  • We change inherited items into cherished items!
  • 40 years of experience makes the difference!

Owner Message

  • Work's by Local Artisans,Wood Carvings,Unique Nautical Lamps,Table Lamps,Sconces,Replacement Glass,Prisms, Woodbury Pewter,Hand Care Products,Lamp's Repaired & Refurbished,Lamp Shades by Diane,Morlee,Artimus,Debonno,Laura Ashley

Additional information

  • Hours:

    Tue-Sat 10:30am-5pm
  • Payments:

    Visa, Master Card
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