My carpet was an absolute wreck. Pet stains, grime, and your garden variety carpet yuck was everywhere. Matt came in, rolled up his sleeves and got the job done. And what a night and day difference it was. And if that wasn't enough, he spent an hour helping me get rid of some recent water damage that I wasn't even going to bother him with.
The most amazing part was that his estimate (an incredibly reasonable estimate mind you) didn't go higher in spite of the extra time and effort. I've used other carpet cleaners before but those days are done.
Folks, DO NOT waste your time or money with anyone else but Esteem. Worth every penny!