Erncol is an old-fashioned jewelry shop with great customer service. My husband had a necklace made for me there from a ring and they did such a wonderful job. You would never be able to tell it used to be a ring. Years after I got it, the chain broke and they fixed it at no cost, which was very nice. They have a nice selection of fine jewelery but I would most recommend them for custom pieces, as they are very skillful and take the time to give personal attention to what you want.