Environmental Concepts By Ken

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120 Pine Forest Dr
Aptos, CA 95003

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(831) 684-1555
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I hired this firm to design a system that would never be installed (due to new sewer hook ups), but was required by county planning. They said it would be easy, quick and verbal...

Don't count on them 11/4/2007

I hired this firm to design a system that would never be installed (due to new sewer hook ups), but was required by county planning. They said it would be easy, quick and verbally quoted a price. Then began a 6 month odyssey of missed appointments, ignored phone calls, incomplete work, and inflated fees. They delayed my entire addition until I lost my contractor, and missed the building season. Then they billed me nearly twice the original quote, $1,000 more than even the written contract, and unleashed a collection agency on me when I tried to dispute the excessive fees. They cost me tens of thousands of dollars, delayed my addition over a year, and ruined my credit, . Don't do business with them. Cons: doesn't keep appointments or return phone calls more
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