The people at this office were very helpful. I rented the car for 2 1/2 months through the long term rental office on the phone and picked it up at this office in San Francisco. I dropped it off 2 1/2 months later in Phoenix. Traveled over 7,000 miles. had no trouble with the car. I could have exchanged it up to three times if I wanted to but the car was running great & didn't want to take any chances. Traveled up and down the mountains in wine country, down the Pacific Coast Highway, throughout AZ & NM, mountains, deserts, cities, the car was great. Called Enterprise a couple of times with questions and they were handled quickly and efficiently.