Firstly, when I was running a few minutes late due to traffic, they were almost hesitant to wait for me to get there. They said if I didnt make it, I would be charged another day !!!! Once I dropped the car off at 6, they could not drop me home. I had to walk home 4 miles. One positive is that they let me fill up, which saved some money, hence 2 stars. They did not even inquire how I will get home. They clearly knew I didnt have a vehicle to go home in. I thought Enterprise pride themselves in being a family owned service that treats customers well. I guess not in this location!!!