I had and accident and had to rent a car. This Enterprise office put me in the car of my choice - a brand new vechicle, clean, full of gas, and ready to go when I brought my car in for repair. All but the gas was covered by insurance!!!! What a great company! And...the transition back into my car was done with ease -- I returned the rental, signed off on the papers, and drove home in my newly painted, freshly cleaned, repaired car.