Emmons Motor Co

After reading Tigran Matinyan's negative review, I felt obligated to respond with the OTHER SIDE of the story. I explained to Tigran Matinayn that at the time of our phone conversation which lasted for approximately 45 minutes, there was a couple here at the dealership inquiring about the very same vehicle he was interested in. I made it very clear that they appeared to be extremely serious and were to be back the following day. He had offerred to send a deposit check via Fed-Ex. I told him that would be acceptable BUT with the exception that if the customer returned the following day to purchase the vehicle and I DID NOT have the deposit check in hand, I would NOT be able to hold the vehicle for him. He understood. The next day came and sure enough the customers from the previous day returned with payment in hand. I called Mr. Matinayn and told him that I would not be able to hold the vehicle for him and this is when he became abrasive. He couldn't understand why Fed-Ex had not delivered his deposit check at this point in the day (it was about 11:30am), when he had marked it for ""early delivery"". He hung up the phone with me and called Fed-Ex. He was informed by an employee of Fed-Ex that there WAS in fact a delay in the delivery of his envelope due to abnormally bad weather in the Mid-West area of the United States. He then called me back and began to explain all of this to me. I told him that I certainly understood his misfortune, but I had to sell it to the customers who were here at the dealership. He didn't agree with my decision then and clearly still didn't at the time he posted his experience on the internet. more

I was interested to purchase a vehicle for them and spoke to Gary Emmons, who is a complete jerk!! I made a verbal agreement with him and sent my$2,000 deposit check to him on the same day. He promised that he was not going to sale the car. The next day he sold the car to someone else, idiot! more

It's like buying a vehicle from a family member. These young men go out of their way to answer all your Pros: Good people and good inventory Cons: Lot is to small more

Emmons Motor Company offers a great customer service, We feel comfortable to check cars before pick the one. Our saleman is Alex Castillo . He was very enthusiastic to help customers picking the best car and doing procedure. I got a great deal on car! more

Emmons Motor Company makes the car buying experience a pleasant one. Unlike the high pressure you find with other dealers, that didn't exist when we bought our car. Our salesman was Alex Castillo, and I would certainly buy from them again in the future. If you're looking for a very good and very clean pre-owned car, check out what Emmons has. You won't be disappointed. more

I just bought my fourth car from Emmons. Every car I buy from them has been a pleasure to own. I've bought used cars from OTHER dealers that had bad AC that only seemed to work because they shoved a bunch of freon in a leaking system and a whole bunch of other problems just as sneaky as that, but at Emmons they treat me like family. John Brock has been my salesman for the last two cars I bought from there, and he is awesome. He really takes care of his customers. i just can't say enough good things about Emmons! Pros: high quality cars, good prices, great staff Cons: they are in Pasadena (I live in Kingwood now) but they're worth the drive more

When I was researching Emmons Motor Company, I came upon a testimonial written by Terry Emmons in which he praises an organization which, ""understands that a company is only as good as the product it sells as well as their people who sell it."" The testimonial was one of many things I read that led me to believe that I'd found the right place to purchase my vehicle. more