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Elmer's Brighton Garage - 113 Reviews - 1848 Monroe Ave, Rochester, NY - Auto Parts Reviews - Phone (585) 244-1616
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Elmer's Brighton Garage

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1848 Monroe Ave (at On Monroe Ave at 12 Corners Brighton)
Rochester, NY 14618
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(585) 244-1616
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Elmer's Brighton Garage - Rochester, NY
Elmer's Brighton Garage - Rochester, NY
Elmer's Brighton Garage - Rochester, NY

Reviews

( 109 )
( 3 )
( 1 )
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Best

I would have purchased that car without knowing about all the rust underneath. Thanks so much for your thorough inspection of the vehicle before I plunked down the money. Obviou...

Worst

All reviews seem positive

You guys saved my but from buying a car with a lot of hidden rust. 12/21/2016

I would have purchased that car without knowing about all the rust underneath. Thanks so much for your thorough inspection of the vehicle before I plunked down the money. Obviously, I didn't purchase that vehicle. And then, on the car I did eventually purchase, you discovered that it needed brake work, which the dealer is fixing at no charge to me - thanks to you guys! Great job!! more

Friendly, trustworthy service 12/16/2016

The folks at Elmer's Garage are always courteous, friendly, and accommodating. They are professional and do excellent work. We've been taking our cars to them for 18 years and highly recommend them. more

On time , curtesy 12/13/2016

always on time, good price, helpful with suggestions more

Generally fine, but... 12/1/2016

...they returned our always-new-smelling car stinking of cigarette smoke, and we're not happy about that. Otherwise, this visit was fine. I was greeted enthusiastically by John Nicastro, the owner, who went out of his way to express his gratitude for the business. Even though the shop was busy, they handled our work efficiently. This visit was prompted by a Check Engine eruption of dashboard lights that was traced to a failed air/fuel ratio sensor. The replacement part (Denso 234-9050) was billed at $284.40 and replaced at the cost of a full hour's service (in addition to the diagnostic time); both costs seem too high for this part/service. The part can be bought for $115 on Amazon, and while I fully expect a part like this to cost more from a local source, delivered on demand, a 2.5x increase seems excessive. This call also included a 60,000 mile service and rebuilding the brakes, both of which were completed well and at a reasonable cost. more

in for 220,000 check up--ended up doing breaks all around 11/10/2016

We use Elmers for both of our Priuses and love them. We are always treated kindly, very timely (almost always next day service--pretty remarkable), and, we think, very fairly. In addition, I never feel talked down to or condescended to, which I have felt at other garages. Highly, highly recommend them! more

You are Beyond Amazing 11/5/2016

It feels so good to have a mechanic who will be straightforward with you and give you good advice, especially when looking for a new (used) car, always a stressful prospect for a guy like me who knows little to nothing about cars. I trust your recommendations thoroughly and you are generous with your time, squeezing me in on busy days like yesterday. It means the world to me! more

Set to go 10/13/2016

Tire had a problem in the same one that had it before. Fixed gratis. Good customer satisfaction. more

I'm always treated like a valued customer. 10/12/2016

Appointment time met, price check before any work is done, pleasant and clean waiting area, staff are always pleasant even when there are many clients that day! more

Consistent Service 9/26/2016

Personalized service--and they're straightforward with you about what repairs are actually needed or not, as the case may be more

Great service! 9/16/2016

Everyone here is friendly, with speedy service that I know I can trust! more

Quick, friendly, efficient, professional 9/12/2016

We have been taking our cars to Elmer's for nearly 20 years. They are always friendly, efficient, and professional. We believe them to be entirely trustworthy and we highly recommend them. more

great service as always 8/25/2016

brought our car in for inspection and a "once over" after driving it 11,000 cross country. Prompt service as always, polite, and we always feel they are honest with the work we need done. more

As usual - AWESOME 8/25/2016

I went in for an oil change and some nasty sounds in the front end - they diagnosed the problem in an hour and was fixed in a couple of hours, called me first with a quote - spoke directly to the mechanic - I feel confident my truck is running 100% when these guys are done with it more

Knowledgeable and congenial staff 8/25/2016

Love bringing my vehicles here. They know what they are doing, explain everything and you get a fair deal more

Friendly and Honest Staff 8/15/2016

Love Elmer's - the staff are always 100% honest and explain things in a way that I understand. It's so helpful to know I have a place to get my car serviced that isn't overcharging me and having me do services that aren't actually needed! more

Superb service 8/10/2016

Once again the team at Elmer's went above and beyond to provide excellent customer service. I was not sure what was wrong with my car but I knew it needed some work. They figured it out, communicated with me right away, completed the work in a timely manner and even double checked the price of parts when they noticed the price seemed high, saving me almost $400. Thank you. Thank you. Thank you. more

Trustworthy 8/6/2016

I always feel that they are "on my side" and would not recommend any repair unless it is truly needed. As someone who knows very little about cars, this is, of course, very important to me. more

Friendly and accommodating 8/6/2016

Everything went as expected more

great service 7/22/2016

Thanks guys love your garage! more

Inspection and tire repair 7/13/2016

As always, quick, courteous and friendly service. Thanks! more
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Owner Message

  • Service-Sales-Installation American & Foreign Cars & Light Trucks. Full Service Repairs. Fast And Friendly Service. Serving You And Your Vehicles Since 1932. All makes and models.

Additional information

  • Hours:

    Mon-Fri 7:30-5:30
  • Payments:

    Visa, Master Card
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