While I did not trust this place to touch my hair, I thought their tanning services would at least be decent. WRONG! First off, they do not wipe down the beds in between session. Instead, they give you 1 paper towel and tell you, the customer, to do it yourself. As well, the eye shields are passed from one user to the next with no disinfectant process in between users. I'm sorry, but I don't want the sweat and eye makeup of hundreds of other people on my face! Next, I wanted to try a sample tanning lotion without buying a $30 bottle. I was handed a basket full of little packets, all of which the manufacturer had printed "Free Trial" on the front. Then you turn the packets over and see Elke's price tag of $5.99 each. Unbelievable! I wasn't expecting the sample to be free, but come on. Not only is that exorbitantly over-priced, but a bit tacky when they let everyone know they enjoy 100% markup. Finally, I felt cheated when the girl told me, "the new bed isn't available so you'll be in the old bed." Despite her efforts to assure me that the old beds work just fine, I was again let down when I entered the tanning room only to find a For Sale sign for the bed. CLASSLESS!!! I will never give these people my business again!