Good: The location. Bad: Don't ever go to Lisa. As I am sitting here waiting for my hair to dry, I am about ready to be in tears. First I all, I have been here for 3 hours. I have been here a couple of times and when you get your hair colored and highlighted, be ready to be here 3-4 hours. She does numerous clients in between her doing your hair, so a job that normally takes 2 hours will last 3-4 hours with her.
Second, I asked for a dark brown with subtle light brown pieces. I even showed her a picture. Somehow she managed to. Improvements: Communication, accountability, and customer service.