The owners at this agency always find the best deals for travelers. I used them when I lived in Michigan, and I continue to use them even though I now live in Florida. I have never actually been in the office, but it doesn't matter. The agents are friendly, knowledgeable and unselfish. They will spend as much time with you as you need in order to make your trip a successful one. I wouldn't recommend another travel agent. They are hands-down #1.