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Elegant Arrival Limousine Svc - 20 Reviews - 4136 Nazareth Pike, Bethlehem, PA - Other Transportation Reviews - Phone (610) 691-2544

Elegant Arrival Limousine Svc

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4136 Nazareth Pike
Bethlehem, PA 18020
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(610) 691-2544
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Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA
Elegant Arrival Limousine Svc - Bethlehem, PA

Reviews

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( 14 )

Best

On October 1st, 2011 I planned a very special day, my wedding! I had so many limo companies to choice from, but I decided to choose Elegant Arrivals Limo Services. Let me tell yo...

Worst

ELEGANT ARRIVALS NOT........ The limo paint was chip along the side. The back of the limo look like it just got into a accident. The door was rusted. It was cracks along the si...

Editorial review from Citysearch 9/16/2016

If I could give them ZERO stars I would! This place is absolutely HORRIBLE!!! I paid almost $1500 for a trolley for my wedding which BROKE DOWN trying to get people back to the hotel and I had to have one of my guest's tow them up the hill to get running! The company offered me $100 back!! This place has horrible customer service, I feel bad for the office people that have to deal with such a lousy company and boss for that matter who wouldn't even talk to me on the phone. I would NEVER use this place EVER again!!! BEWARE!! more

Editorial review from Citysearch 8/22/2014

I reserved a super stretch limo for my cousin's Bacholerette party.. I had nope problem reserving the service. Several confirmations and friendly office staff.. We had a few changes last minute.. But they were very helpful. The limo was early which was nice (we had time to get stuff ready in the limo). The driver was great very nice and friendly. We got the whole 9 yards.. red carpet, flowers, champagne.. We had so much fun and not have to worry about driving.. Would def use this service again for the next cousin getting married.. more

limo service 8/22/2014

I recently took my sisters into New York City for a play and dinner. What a great time using Elegant Arrivals Limousine. Not only were they on time, but the limo was clean and had a variety of beverages waiting inside for the ride. We almost didn't want to go to dinner we were having a great time site seeing in the city in the limo. The driver was professional but had a great personaility to put up with the bunch of girls we were!!! And the pricing was not outrageous..if you are looking for an affordable good time I would recommend Elegant Arrivals. more

Editorial review from Citysearch 8/22/2014

Thank you everyone at Elegant Arrivals for helping us make our daughter's 16th Birthday a memorable event in her life. The red carpet, flowers, and non- alcoholic Champagne made her feel like a princess on her special day! Thanks again! more

Editorial review from Citysearch 8/21/2014

We searched around and got very lucky finding Elegant Arrivals and his excellent Limousine service. Very nice we reserve a white Super Stretch Limo; the limo was stocked and ready to go. We were picked up at our desired location promptly and were there to take us wherever we wanted to go. My friends and I had one of the best nights ever and this limo was an important part of that. The drivers are super friendly and professional. It was so good!! Highly Recommended!! more

Editorial review from Citysearch 6/20/2014

Cliff's Notes: This is a terrible company with a sub-standard fleet and even worse customer service.\r \r Extended Version: I contracted with Elegant Arrival for service on my wedding day. Their non-responsiveness and basic inability to communicate prior to the actual day should have been a red flag. Unfortunately, I didn't have much choice as it the wedding fell during prom season and my options were extremely limited. In hindsight, I would have been happier riding a bicycle to the chapel on my wedding day.\r \r Issues arose almost immediately on the day of our wedding. Around 9:30am on the day of service, I received a phone call from our driver for the day asking me what time he needed to pick up the wedding party and asking about the general itinerary. The itinerary had been provided on multiple occasions. \r \r Needless to say, the main occurrence with which I take issue is that I was forced to walk from our wedding reception, in my wedding gown, to my hotel at the conclusion of the reception because the limo bus was not present. Suffice to say that, if the limo bus was in fact present at any point in time around the conclusion of the reception, a quick visual scan of the limo bus (yielding no one in a puffy white dress) may have given the driver pause, or at least served as grounds to explore my whereabouts further. To add insult to injury, I was advised upon return from my honeymoon that I would incur an additional $500.00+ overtime charge in relation to the limo bus. Upon my return from the honeymoon and after wasting another hour of my time on the phone with the company, I still do not have any additional information on the driver's whereabouts during the course of the ""overtime,"" although he was surely not using his extra time to drive me, my husband our wedding party home - the services for which I contracted.\r \r We had also contracted for a trolley to transport out of town guests from their hotel to the events. Based on information provided by guests present on the trolley, the driver was also unaware of the itinerary for the day. The trolley stalled several times and guests on the trolley had to get out to help push it. The door on the trolley was broken and flapping open and closed during the entirety of the trip, which, as you may be aware, was primarily on Route 22. The trolley got lost on numerous occasions. At one point, the driver had to inquire with people on the street to locate the destination. Similarly, the driver got lost on the way to the reception and the trolley was righted only after a guest was able to utilize the GPS on their cell phone. At some point in the evening, the trolley was swapped for a bus. I did not contract with EA for a bus and was not refunded the difference between the bus and the trolley. I was told by Jasslynn at EA that the trolley was brand new (her words), but the accounts of the evening directly contravene these statements. \r \r If you hate money, fair dealings, customer service and nice things, this company is for you. more

Editorial review from Citysearch 12/30/2013

We rented a Limo for my daughters 16th Birthday, early in Dec 2013, to go from PA to NYC, for a day in NYC. The 14 passenger Limo picked them up, and drove into NYC, the Limo must have stalled about 40 times while going into the City, stalled several times in the Lincoln Tunnel, scaring the passengers, every time the car stalled and was restarted the entire Limo went dark. After they were dropped off in NYC, the driver went back to PA and swapped Limos to an older Limo, all the controls for light, windows, radios, were duct taped into place, the sunroof did not work and the temperature control was stuck in high heat causing us to drive 90 miles with the windows cracked open. Due to the route the driver took we were in several hours worth of traffic, we ended up being charged for 5 hours of overtime. Once we contacted the owner and the receptionist, who has to be one of the rudest and unprofessional people I have ever dealt with. They did not even want to work with me and rectify this fiasco. Soon as we hung up the phone and not working with us, they charged my card immediately, probably charged my card before we hung up. I would not even give them 1 star but that is the lowest you can go. Stay away from this company, I know I will and every one I know will also. more

Editorial review from Citysearch 8/20/2013

i have used elegant arrival limousine for all my limo need. they are always on time or early,always a great time with them they are my go to company any request no matter the size they handle it great more

Editorial review from Citysearch 8/14/2013

Greater limousine services. I have used Elegant Arrivals Limousines for my last two events for my sister birthday and for my own wedding and it has been a GREAT experience. From the time you call in or email to book a day to the last minute drop off the customer service is unbeatable. They are always wait patiently; the drivers are super friendly and professional although we are a crazy crowd!!!! Thanks you so much and sees you soon for our next event!!!!! more

Editorial review from Citysearch 5/7/2013

WORST limo company!!!! I hired them for my best friends bachelorette party and they ruined our dinner reservations!\r 1.)They were an hour late\r 2.) The driver didnt bring the red carpet that I paid for \r 3.) The driver was speeding and all us girls were flying from side to side of the limo\r 4.) The windows & radio didn't work\r 5.) The limo was dirty and smelled horrible!\r \r Worst part is the owner won't even return your emails or phone calls when there is a problem. Think twice before you use them! more

Editorial review from Citysearch 10/5/2012

what a joke. the recommended tips are the drivers for the company... more

Editorial review from Citysearch 8/7/2012

Worst experience ever! I hired this company for our Bachelor/Bachelorette Party recently and it sure became a night I'll never forget. When I called to order this limo, I was told the ""package"" came with 2 bottles of champagne, 1/2 case of beer, water and sodas...as well as a red carpet and flowers for the bride. The party bus showed up at my house and rolled out this disgusting ""red"" carpet that was about 1 foot long. Not that big of a deal but definitely not as extravagant and special as the person I ordered from described. We entered the party bus and it was hot, stuffy and faintly smelled like someone had just gone to the bathroom (if you know what I mean). The Driver said he just turned on the air and once we got moving it would get a lot cooler in the bus. We asked the driver to stop down the street (1 mile away) so we could get cigarettes at the store. That's when the fun really began.....in that one mile drive the faint bathroom smell GOT SO MUCH WORSE!!!! All of us on the bus turned white and we almost about to lose everything in our stomach. On top of the god awful smell, the air condiitioning never kicked on so I'm sure you can imagine that smell combined with 90 degree humid weather. We all ran off the bus once we arrived at the store. The driver told us that he needed to get another vehicle and he could drive us back to our home. The smell was soooooo terrible we couldn't imagine getting back on that bus. The driver said he would be back in 15 - 20 minutes with a new vehicle. We sat outside of that store for an hour and 15 minutes before the driver showed up. Not only were we now extremely late for our reservations, but we were sweaty and terribly bug bitten. more

ELEGANT ARRIVALS NOT........ The limo 5/24/2012

ELEGANT ARRIVALS NOT........ The limo paint was chip along the side. The back of the limo look like it just got into a accident. The door was rusted. It was cracks along the side of the hood. The limo sound like it was draging soda cans along the street. Wires hanging on the inside of the limo, I was told that the girls would get a rose,NOT. I call the company to make a complaint. I left a voice massage that I would contact the BBB ! and also post a review on the web about the service I received. I was very upset. The driver boss did not apologize or feel sorry about what happen. more

DON'T DO IT!! 5/14/2012

I made reservations thru LIMOSdotCOM & was assigned Elegant Arrivals. I'll keep this as short & precise as possible. Our ride home from the airport NEVER happened!! WISH THERE WAS ZERO STARS! ((BTW You may want to NOTE- Most of the 5 Star Reviews were written by the same Jasslyn person. Sketchy, I'd say. Prom, then married then to NYC for NYE in 6 Months-- RIGHT!)) So- After confirming our ride home a few times, we arrived in EWR to a message from our driver saying he had been stuck in traffic & was running late. I thought ""OK - That's fine"", since our flight was running 20 minutes behind, by the time we managed to secure our baggage & get snacks for the ride home (having traveled over 4 hrs. from Puerto Rico), we should all be outside at pick up around the same time. >>WRONG. After waiting 15 mins. more outside I called the driver who said he was still going to be ""at least a 1/2 hour longer"". Already unsatisfactory. I've used limo services plenty of times & know that they arrive early- being late for a pick-up is completely unacceptable. Oh & He asked where I was! What??!! As if he had no clue where he was picking up!! . [Needless to say- this has been given to them by this point a number of times- including on the ride there!] ....But- things happen- so we'll be patient... Cut to 2 HOURS later, multiple phone calls- once we even had the driver speak with a cab driver in the pick up area to give him exact directions!- We watched him drive by twice, on the wrong ramp, telling him he was going the wrong way! - SOON WE WERE JUST GETTING THE DRIVER'S VOICEMAIL & He was no where to be found!! Finally after an agonizing 2++ HOURS standing outside the Newark airport close to midnight with 2 young kids, we had to hire a cab. YES A CAB! to Philly suburbs-- Cost us around $300... & numerous meltdowns by a 5 year old. NO ONE EVER EVEN FOLLOWED UP WITH A PHONE CALL & I'M PRETTY SURE THE DRIVER DIDN'T EVER EVEN BOTHER FINDING HIS WAY!! Good Thing we stopped waiting!! TALK ABOUT UNBELIEVABLE... YOU'VE BEEN WARNED!!! *Also- Side Note: The reservation was for 4 People- 2 adults, 2 kids for a ""Stretch Limo for 8-10 People"", some descriptions said 6 people.. We were headed to an island & packed lightly- bathing suits & cover-ups basically. We each had 1 bag. 2 average to medium, 2 small carry-on size. The trunk didn't even fit them all! There were smelly gas cans & 'junk' cluttering the entire trunk so that we ended up having to ride with our bags in the [outdated] passenger area. This is a vehicle for 6-10 people?!?! I think not. ~~Signed, STRANDED IN NEWARK! I'll try to Post an Update as to our Refund... So far I was told everyone was gone- call again tomorrow.... When I called the man knew exactly who I was so why wasn't I ever contacted & dealt with??!! Besides being Inadequate, this just screams Poor Customer Service!! more

NEVER NEVER NEVER AGAIN!!!!! 1/24/2012

I wish there was ZERO STARS!! These people dont even deserve to have one!! I cannot BELIEVE this place is still in business! Wow where do I begin?long story short. My wedding day, Called them the day before to make sure everything was a go for our wedding the next day and was assured that everything was on schedule. Well, the next day (The day of my wedding) the limo never showed up?ON MY WEDDING DAY!!!! We had to call to find out where the limo driver was and was told he was stuck in traffic on the highway. Oh really?? How about calling us and letting us know that stuff. So Half hour later?.the joker shows up, we get on the highway (which by the way there was NO TRAFFIC IN SIGHT!!) to get to the church... Yes I was late for my own wedding!!!! After the ceremony, we all get back into the limo which had no working windows, we didn?t get the red carpet service we requested and because nothing was working, we didn?t get the bride and groom out the sunroof picture that we wanted either. The driver was very nice however. So the next day I call the place to complain about the late arrival, not getting what we paid for, the broken limo?EVERYTHING!! And all the guy can say is ?well what do you want me to do about it??? ARE YOU KIDDING ME??? Now that you have my money, this is how you treat me for your poor service? So he tells me he is going to send me a $100 gift card to use their limo service again (as if I would ever use them again?EVER!!) and a gift card to some restaurant. I wanted a discount on what I paid and he refused to give it to me. I have never been so angry IN MY LIFE! Then as if that wasn?t enough?the gift card for their crap service comes in the mail and it?s $100 OFF an 8 to 10 hour interstate service!! WHAT?????? OMG, NEVER NEVER NEVER again!!! I made the mistake of going with this company because they were cheaper than the others?now I see why! Don?t sell yourself short and pay the extra money for a GOOD limo service. You will have nothing but disappointment with these jokers!! more

WORST SERVICE EVER AND THATS IF THEY SHOW UP 11/12/2011

I was eloping and booked my limo 2 weeks prior. The owner promised us champagne and a red carpet. Well, the car was supposed to pick us up at 10 to be in NJ at 10:30 and by 10:10 we called them and they told us the driver got sick but someone else would be there in 15 minutes. After that 15 minutes passed we called back again and they told us they were looking for a driver!! ARE YOU KIDDING ME!! They lied to us from start to finish. A car finally arrived 50 minutes late with the driver in jeans and a camo hat! The windows had the company logo on it and there was nothing we were promised. They told us they would give us a refund for the trip that now took a bit over an hour when we payed for 2 but when we went to get the money, which we payed him in cash, he gave us a check and took off $80 telling us thats what it cost him to pay the driver for the 4 hours!! WTF!! Really!!!! THEY ARE LIARS AND DIRTY AND CAN NOT BE TRUSTED!! RUN!!!!!!!!!!!!!!!!!!!!!!! more

Wedding Services 10/26/2011

On October 1st, 2011 I planned a very special day, my wedding! I had so many limo companies to choice from, but I decided to choose Elegant Arrivals Limo Services. Let me tell you how great of an experience I had. When the limo driver arrived, he opened the door for me and my bridesmaids. When we entered the limo there was a bottle of champagne on ice waiting for us. When we arrived to the church the limo driver then opened the door for us, and when I looked out he had laid red carpet out for us. Amazing! That day was supposed to be the most memorable night of my life and Elegant Arrivals made it happen. I would definitely refer them to any of my friends and family members. more

Worst Limo Service Ever! Stay Away 10/20/2011

This has to be the worst limo service ever. It took the driver 4 hours to get to Newark airport late on a Saturday night and never did get my son and his bride to the hotel where they were going. My son finally told the driver to pull over and get his bags out because he would get there on his own. He fired the driver! After calling the limo service to complain they said it was our fault. The limo they used had no headlights. Just so many things wrong I can't even begin to hit them all. Stay away if you know whats good for you. more

Worst limo experience!!! 9/17/2011

I contracted elegant arrivals to provide our limo service for our wedding on September 4. I should have read the reviews!! The limo broke down when it was picking up the groomsmen and had to be jumped. The air conditioning was also broke and the groomsmen sweat all the way to the church. When the limo came to pick up me and my bridesmaids, we were also disgusted to find that there was no air conditioning and we had to ride to the church with the windows down. The driver also took a zig zag course to the church because he clearly had no idea where he was going, even though we were only ten minutes away. I had to turn around and give directions to the driver so that we could get there on time. When we got to the church the driver said that they were bringing another limo, apparently because the one we were in broke down and had no ac. When we go in the ""new"" limo to ride to the reception hall, the air conditioning still didn't work!!! It was hotter in the limo than it was outside. It was also filthy dirty. It looked like someone put muddy hand prints all over the inside. The cups for drinks had dried soda splashed all over them. We rented a limo to relax and travel comfortably. This company provided none of that. I wish I would have read the reviews first. If someone had a good experience I believe it was only by accident. I have also tried contacting the company with no luck at all. Before the wedding we had great communication, now all of a sudden they have fallen off the map. Stay away and pick a reputable company even if you have to spend more. This company isn't worth a cent!! more

Awful Service, Terrible Business, STAY AWAY!! 8/16/2011

I used this company for my senior prom. I booked my limo months in advance to be sure I got the one I wanted. I gave them all the information they requested when I booked my limo. A week before prom they called and told me I still owed an additional $200, something which had never been previously discussed. Come prom night not only was our limo late to pick us up, it was not the limo I had booked. They gave me no advance warning and no discount although the limo they provided didn't have enough seats for all of us. Then on our way to prom we discovered the CD player didn't work and neither did the air conditioning. To make the night extra special our driver got lost and we were half an hour late to the prom. After contacting them asking for an explanation at the awful service I received no response. This company is a scam and will give you nothing but trouble. more
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Elegant Arrivals Provides Quality Transportation with our "Red Carpet Service"

Owner Message

  • We provide quality transportation and service to the Lehigh Valley and surrounding areas. Special package rates are available for Airports, NYC, Atlantic City, and Jersey Shore and around town if you like. Our "Red Carpet" service for weddings and proms is our way of making that special event more memorable. We also have dinner packages for special occasions. Big Parties are no problem, our "Limo Coach" is just what you need!

Additional information

  • Hours:

    Open 7 Days
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