Edwards Carpet & Floor Center

What a pit!!! Only one salesperson was working. The place wreaked of stale cigarettes. There were no other customers there either and this was a weekend. It was so nauseating I couldn't get out fast enough! The salesman acted like a ""mob boss"" and lied about prices being the best around town. He should be a used car salesman in a junk yard! I'll never go back there again! Not ever! Fire the guy and put some class in that store! more

First let me start by saying that i read the comments on this page before i decided to make my comment. I will say that most people who leave comments on sites only give you their side of the story. I happen to be an african american and i happen to value someone who is honest and up front with me. The salesmen Mark was funny and helpful and very up front with me about what carpet would be best for me and why i should do business with them. First they back their installation, second they have been in business for 70 years and our family owned. third and most important to me they do not lie about what they are selling and didnt once try to push me into anything. My seams look great and they have been out to fix a problem with a closet. truth be told i would recommend them to all who ask and will be doing business with them for life. more

My family and I walked in the door looking for carpet. There was one man there working. He was not very polite from the beginning. We proceeded to look at the different types of carpet and carpet samples. He threw a carpet sample at me from across the room. He told us we could not take any samples home that Edwards didn't do that anymore. We did then go to another location to see if we could get samples and we could. So, he lied. He then told us what his best price was and told us to take it or leave it. We told him we had to think about it and he said ""thanks for wasting my time."" DO NOT GO TO EDWARDS CARPET. They also have a D- rating with the Better Business Bureau. Worst place of business I have ever been in. Pros: None - do not go there Cons: Everything Stay Away more

You walk into the main door and employees are sitting there with there feet on desks. Upon entering the warehouse room there is a large cloud of smoke. When saying to the employee I don't want new carpet that smells like smoke he leads you to a room with samples and just tells you they don't have anthing you want. Cons: stinks more

Want to spend an exta 1.00-2.00 per sq.ft. for carpet?\r Want a below average quality install?\r Edwards Carpet is the perfect place for you Cons: Got Money to Waste? more

We lost $1,500 on Edward's Carpet and reported them to Better Business B. \r Better Business B. did not take action, as they provided wrong information to them. In fact, the manager told me that they don't care about Better Business B. and their opinion\r They consistently ignored our calls for installation, missed the crucial deadline (that was health related) and were unwilling to do anything. Yes, in writing they say they will install your carpet, but don't hold your breath. \r Finally, they were bragging to Better Business B. that their customer (us) lost $1,500!! Can you believe that? \r Let me be candid here: they prefer white customers. It is obvious. You do not believe me? Go there (if you are a minority) and see for yourself how you are treated. Cons: They don't care about their customers and miss deadlines more

Had Edwards install over 2200 sq ft of carpet in entire house. EVERY seam in the house can be seen. And they say they can not fix it. The old carpeting was not that, but again the old carpeting was not installed by Edwards. more