I have a home warrenty and they sent Eckstein and Shane out to my house on 2 different occasions. The 1st was to replace my hot water heater the day before I moved into my house. I was so happy with them because I found out the water heater was broken on Thurs. eve and called int home warrenty who had Eckstein call me the next morning . They came right out after I told them we were trying to move in and they came in and replaced the water heater on friday. \r
Then my airconditioner broke and the warrenty company sent them back out and they were nice enough to explain how my system worked and that the warrenty company wouldn't probably cover the RIGHT way to do it - So we were able to fight with the warrently company to get the job done the right way so things wouldn't break again.