ER Mann Heating & Cooling

4.3
6 reviews
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id: 29759565
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11401 E Truman Rd
Independence, MO 64050

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(816) 623-8031
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Main categories:

Furnace Repair Service

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Reviews
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Best

I am pleasantly surprised to find that a company does not shirk on its customer service like so many other HVAC corporations out there today. I did not pick ER Mann Heating & Cool...

Worst

We had a top of the line Trane residential system with heat pump, A/C and furnace installed by E R Mann at a cost of over $10k in the summer of 2007. 2 years later (2009), in the...

Editorial review from Citysearch 8/31/2013

the price was 260.00 for 1 hours work and a 25.00 part I think that is very, very ,very out of line for the amount of work done !!! more
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ABSOLUTE QUALITY 2/14/2012

I am pleasantly surprised to find that a company does not shirk on its customer service like so many other HVAC corporations out there today. I did not pick ER Mann Heating & Cooling because of there amazing know how around a furnace, nor there tedious timing . It was because i know i can trust them to come into my home and know that they are going to be doing what they are supposed to be doing. Its the fact that i know that what there doing to my furnace or ac is actually going to fix the problem and that i actually need that part. That is why me Mr.craig will rely on ER Mann Heating & cooling for all my needs. Pros: null Cons: null more
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ABSOLUTELY AMAZING!!!!!!!!! 2/14/2012

hello my name is John and me and my wife. Independence local. My furnace went out i called ER Mann Heating and Cooling after looking them up on line to see what was the closest Furnace repair shop. Mr. Ray answered the phone with astute timing as this was two in the morning when i called. He said he would be there ASAP and man was he not lying. It wasn't a half an hour later before he was here. He went down to the Furnace and with precision he knew what was wrong with it almost instantly. I think he said if i remember right that it was a hot surface igniter. He put the part in and ka boom there the beast of a furnace was working again. After he fixed it he went back out to his car and wrote up the ticket and i thought here we go a late late night call its going to be in the upwards of $400 dollars but he came in and to my surprise it was $270. E.R. Mann Heating & Cooling will always have my business. Pros: null Cons: null more
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Great Service, great value 9/19/2010

After moving to Lee's Summit over 12 years ago, we were needing our a/c and furnace changed out. We had ER Mann Heating and Cooling out because we had them change out the furnace and a new A/C installed in our home in Independence close to 23rd and Hardy. We have had our spring checkup calls from ER Mann for years now and have nothing but great things to say about them. I grew up on a farm close to Maryville, Missouri, and to be honest with you, I was always leery of "big city" serviceman. However, he is as trustworthy as a small town serviceman - one you can depend on and trust. I know that my mother-in-law has used his service for years. And mother-in-laws are not always easy to please!!!!! more
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Excellent System and Service 9/10/2010

I live in Lee's Summit MO and called ER Mann as my unit was tripping the breaker and was 25 years old. more
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Reasonable charges, prompt & polite service 8/17/2010

E.R. Mann Heating and Cooling installed a new high-efficiency heating and air conditioning system and hot water tank in my house several years ago. E.R. Mann has been providing our annual routine maintenance since 1995. Service has been prompt and polite, and all systems working well. I've been pleased with the reasonable charges, and have recommended ER Mann to many people over the years. I will continue to recommend Ray and the ER Mann company in the future. more
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Terrible customer service 8/2/2010

We had a top of the line Trane residential system with heat pump, A/C and furnace installed by E R Mann at a cost of over $10k in the summer of 2007. 2 years later (2009), in the heat of summer, we had to stay in a hotel for several days when the system failed and had to be rebuilt. It cooled after being rebuilt, but in 2010 it needed a lb of refrigerant which indicates that the system still has a leak. I spoke with Ray, the owner about it and he was downright rude and unwilling to fix the problem. I would not recommend E R Mann for anything. Terrible customer service! Cons: rude owner more
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Owner Message

  • ER Mann offers sales, service and installation for Light Commercial and Residential Furnaces and Air Conditioners. Repair and tune-up Services are available. We also Install and Service Humidifiers, Air Purification Systems and More! E R Mann works on all brands: *Guaranteed work and parts warranty* Emergency Service Available weekends and holidays. We are *Family and Veteran Owned and Operated Since 1962* Serving Independence, Sugar Creek, Raytown, Blue Springs, Lee&aposs Summit, Kansas City and Grandview, MO. Comforting homes for Generations. Business History: Ray Mann established E R Mann Heating and Cooling in 1962 after serving in the US Navy where he learned his trade in the boiler room of a US Navy Ship during the Korean War. Ray is still active in the business overseeing the day to day operations, providing installation quotes to customers and consulting with the staff. The staff consists of Ray, Certified Master Technicians and Office Manager, Sheila Nanninga.

Additional information
  • Hours: monday: 08:00-21:00, tuesday: 08:00-21:00, wednesday: 08:00-21:00, thursday: 08:00-21:00, friday: 08:00-21:00, saturday: 08:00-21:00, sunday: 08:00-21:00
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