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Dupage Auto Werks Limited - 28 Reviews - 850 Meadowview Xing 6, West Chicago, IL - Auto Parts Reviews - Phone (630) 231-4444
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Dupage Auto Werks Limited

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850 Meadowview Xing 6
West Chicago, IL 60185
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(630) 231-4444
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Dupage Auto Werks Limited - West Chicago, IL
Dupage Auto Werks Limited - West Chicago, IL
Dupage Auto Werks Limited - West Chicago, IL
Dupage Auto Werks Limited - West Chicago, IL
Dupage Auto Werks Limited - West Chicago, IL
Dupage Auto Werks Limited - West Chicago, IL

Reviews

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Best

I've worked with DuPage Auto Works a couple of times. They did some work on an alarm that kept going off, and then more recently they fixed my AC when it stopped working. I was im...

Worst

Had parts installed that did not need Installed! I asked for a diagnosis then a part to be fixed they never diagnosed and just installed the part which was not even bad! My car wa...

I Was Very Happy with Them 9/18/2017

I've worked with DuPage Auto Works a couple of times. They did some work on an alarm that kept going off, and then more recently they fixed my AC when it stopped working. I was impressed, they had it fixed in about an hour and a half. The price was fine, it was about what I expected. Their employees were very personal, polite, and respectful. They explained the work they were going to do. I was very happy with them. more

Professional, Communicative, and Upfront! 8/18/2017

I have been taking my cars to DuPage Auto Werks for at least twenty years. My experience with them is varied: with multiple cars, over many years, and with simple and complex jobs. The kind of work they've done for me range from standard oil changes or tire replacements or wiper blade changes to intricate electrical work, or complex body work including a major rebuild of a Volkswagen. They are very knowledgeable in their field. In other places, I've found, there is a possibility of getting surprises. Dwayne and his crew will tell you exactly what they know, what they don't know, and what could happen. They are communicative and upfront. I feel like they act as trusted advisors and not like a car dealer trying to rip you off. I've had a long view of this company and the people there, and I would recommend them very highly. I am extremely satisfied with their work and service. more

Over 10 Years Of Service! 7/19/2017

DuPage Auto Werks Ltd is such a wonderful company! I have been taking multiple vehicles there since 2003 and they have provided me great service every time. DuPage has provided a multitude of services for me. The workers are very knowledgeable and professional. They always get the job done right. I highly recommend others use DuPage Auto Werks Ltd! more

They Do Good Work and They're Honest! 6/23/2017

I have been using the services of DuPage Auto Werks for about seven years now and I'm very happy with them. Most recently they fixed the tires and changed the oil for my car, and as always, they did a professional and efficient job. They do good work and they're honest. I'll keep going to them and I would highly recommend them to anyone. more

Skilled and Honest. 3/1/2017

I've used DuPage Auto Werks a few times now and completely trust their service. The first time I took my car there because it was making a funny squealing noise and I couldn't figure it out. They had the car for a couple days and checked everything out but they didn't see it either. This is when I learned, first hand, about their payment policy when they offer to "take a look". If they can not identify the problem, then there is no charge at all. So many times the look alone was expensive and a few even cost more than the actual repair itself. When I experienced this for myself, I was sold. The icing on the cake though was finding out how educated and knowledgeable they are. They know a lot about my vehicle in particular, the Volkswagen Touareg, and that is definitely reassuring. They are absolutely my top choice and highest recommendation for anyone needing a quality shop. RESPONSE FROM DuPage Auto Werks Ltd: Thanks Doug for you kind words! We try hard to provide excellent service. more

very helpful auto service 1/24/2017

DuPage Auto Werks does routine maintenance for me oil changes, tire changes, etc. The most recent thing was new tires which I got last week after losing an encounter with a pothole. The price was very reasonable. They've been very helpful. They provide an owner car if you request it, or they try their best to do so and that's very helpful. more

5 star experience!! 9/29/2016

I am very satisfied with DuPage Auto Werks and the repairs that they did on my vehicle. They are so knowledgable and that leaves me confident in the work that they do. They are also very honest and that really stands out to me - especially in this industry. I know that they are not doing any unnecessary work on my vehicle, or try to sell me any parts that I don't need. Overall, I am very happy with their service and would absolutely recommend them! more

Great! 9/1/2016

DuPage Auto Werks Ltd. changed the starter in my BMW. I had it towed in at noon and it was ready for pick up by 5PM. They were great, accommodating and quick to respond. Prices seems reasonable more

He goes above and beyond. 12/22/2015

I've been going to DuPage Auto Werks Ltd. for a while, 4 or 5 years now. He does maintenance on my car. I feel good about the work he does. I've had no problems with him. Dwayne, the owner, goes above and beyond. He gave me a loaner while my car was in the shop. I drove it to the airport, left the lights on and the battery died. The locks were electric so I couldn't get into the car. The next day he came with me all the way to the airport and jimmied the lock, got in, and drove back with me. What other shop would do that? He certainly goes above and beyond. more

Honest and reliable! 11/19/2015

I've been using Dwayne's DuPage Auto Werks service for approximately 10-15 years. A couple days ago, he changed my oil, installed a new battery and performed a general check-up on my car. I have another appointment for my car in a few days. I continue to take my car to Dwayne because I think he is very honest and reliable. I feel like every time I visit him I can trust that what he's telling me about my car is true. more

Very bad experience ! 7/19/2015

Had parts installed that did not need Installed! I asked for a diagnosis then a part to be fixed they never diagnosed and just installed the part which was not even bad! My car was pulled up so far that the bumper was rubbed up against curb! Very unprofessional people when I call to come to some sort of agreement they don't respond. If you want to take your car somewhere I would not recommended coming here whatsoever ! more

Best place to go for honest, dependable work. 4/12/2014

We've been going to DuPage Auto Werks since they opened for business, and consider them part of the family. We've had all our cars serviced there, including my parents', my son's, and now they take care of my Grand Daughter's Beetle.. I even sent my boss there with his new BMW and he was happy too. These are people that if they tell you something about your car, you should listen and believe them. They will not steer you wrong. more

Honest, trustworthy service. 8/19/2013

I have used DuPage Auto Werks to service all of my vehicles. They are extremely trustworthy. They have the interest of their customers in mind. It's just a high integrity shop. They're very honest and very fair. I've been going to them a long time, maybe ten-plus years. They are very experienced and very, very trustworthy. more

New clutch for a BMW 6/18/2013

I needed a new clutch for my old 3-series and they were extremely helpful. The job was done on time and extremely tidy. Additionally, they are the ONLY shop I've found outside he Dealer that properly torqued the lug nuts! Many places crank on them way too hard, not DuPage Auto Werks. more

Very happy with them. 1/18/2013

I've used them for probably 16 years. They've been very dependable and very helpful. They have great service. I've even purchased some automobiles from them, and I've been very happy with all of it. more

Above and Beyond 12/19/2012

DuPage Auto Werks Ltd. is excellent, and is beyond anything I've ever received anywhere else. They go above and beyond all of my expectations. I highly recommend Dwayne. He is an excellent person and man. I've always gotten the highest quality service, for all the times that I've been there over 5 years. His staff is great too. When Dwayne and his son Kevin aren't there, Rich takes over. He is well-trained and gives great service. Through their expertise I know I will have my car for another five years. more

Best Auto Service In Town 9/17/2012

We've used DuPage Auto Werks for over 15 years and have been satisfied with their quality service ever since. My family has had several cars serviced by DuPage Auto Werks and have purchased multiple vehicles from them. Over the years Dwayne and his team have been honest, trustworthy and dependable and we always recommend them to family and friends. They are a great team and we will continue to use them for years to come. more

Very good. 1/18/2012

DuPage Auto Werks is wonderful and fair. With some mechanics you feel like you might get taken advantage of, but not with them. We've had them work on all kinds of things, and just yesterday we had them check a crack in the engine block. They were very persistent, and they just kept checking things to make sure everything was working properly. They have done an excellent job on our Beetle and our Jeep. With any problems we've had, they've been very good about helping us out. more

They know you and get to know you! 1/10/2012

We've been with DuPage Auto Werks Ltd. for quite a while, for at least 18 years! We used to take our German-made car there. Even though we no longer have a German car, we still go there. DuPage Auto Werks Ltd. specializes in German and Japanese vehicles. We take our Buick there, even though they specialize in foreign cars. I trust them. My son takes his truck there. We've had a relationship built up over the years with DuPage Auto Werks Ltd. We trust them implicitly. I think they're fair. They know you and get to know you. A really good example of this is when my wife needed tires for her car, and we didn't have the money. Dwayne at DuPage Auto Werks said, "I'm going to put the tires on, and you pay me when you can." There's a trust between them and my family. more

Really good people, professional and trustworthy. 6/22/2011

I've been a customer of DuPage Auto Werks for over a couple of years now. I'm really happy with the service they provide. I like Dwayne a lot, he's a really good guy. He's trustworthy and communicates well with me. I appreciate that they are always available to me and do a very good job on my car. I have recommended their services. Don Elfstrom more
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Dupage Auto Werks Limited

Owner Message

  • Since 1982, DuPage Auto Werks has been at the same location in West Chicago, IL. We offer full repair, service and auto body work on all imports-cars, SUVs, minivans and pick-ups. We work on all imports including BMW, Mercedes, Porsche, Nissan, Honda, Toyota, Volvo and Lexus. We also carry out independent repair on Volkswagen and Audi vehicles. Our service is second to none. All of our mechanics are fully certified and continuously trained to ensure that they are the best in the business. We do this to guarantee that your car is worked on at all times by qualified technicians. We do not ever practice on your car. For this reason, all of our repair work is fully warranted for 12 months or 12,000 miles. We have thousands of satisfied local customers who continue to come back to us and refer us to their friends and family. We are very grateful for that. Our services include: Tune-ups and engine repair, Suspension and alignment, Brakes, Computer diagnostics, Air conditioning, Transmissions. You can trust our ASE-certified technicians to get the job done! For vehicle owners who have a dealer warranty, we are fully authorized to carry out all service and maintenance works while your new car in under factory warranty. This gives you an alternative to bringing your vehicle to the dealer for all needed maintenance. With 32 years of excellent service and experience, we want to continue to represent our work and dedication to your automobile. To set up a free inspection at Dupage Auto Werks, please call the number above, visit our website or e-mail us.

Additional information

  • Hours:

    Sat-Sun 24 Hours, Mon-Fri 8am-5pm
  • Payments:

    American Express, Cash, Discover, Visa, Master Card
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