This is a service and member oriented credit union. They have several branch locations in Dubuque and surrounding towns. They are always friendly and ready to be of assistance. I have done many types of business with them and they have been very willing to come up with solutions that work for me. They are open extended hours, including Saturday morning. The main bank has a coin counting machine in the lobby which makes that job a cinch! Anyone in the tri-state area is eligible to be a member.