I called these guys about a slow draining tub late last week and they had their handyman, Jake, come out the very next day! Jake was super friendly and very knowledgeable and he located the problem quickly. The people who'd built the bathtub must've just rushed through it, he thought. There was a thick buildup of mortar in the drain and they hadn't even finished installing the overflow drain! (My Dad just bought this house) Anyway, Jake cleared out the mortar and opened up the overflow drain and gave it all a good rooting and it worked great afterwards. On his way out, we started talking about the lines outside of the house. The neighbors just had a pipe bust and it totally flooded their house! They had clean-up crews outside and most of their furniture had to be removed. And so to be safe, he thought we ought to check the line in the yard that goes out to the street. I'm glad we did, because when i saw that it wasn't connected to any other sewer pipes except for the street, i breathed a sigh of relief. Plus, it was kinda fun getting to watch the yard get a colonoscopy! And it turns out, the neighbors line into his toilet is what broke and flooded his house, but i'm still glad to know that our sewer lines are clean. Jake did a great job and i would definitely call Drain Away Rooter again!