In Rochester, competition among car dealership is intense. Dorschel seems to hold the market in Buick and Toyota vehicles, though, in their well-run West Henrietta Road location. The sales people are knowledgeable and helpful, and above all, respect that the customer may know a thing or two about cars, as well. I was impressed that they did not try to pull the wool over my eyes.
The location usually has a lot of cars on the lot, so the selection is good. Once the sale is done, the staff is equally helpful with the paperwork.