After I purchased the vehicle Don Joseph refused warranty work. Toyota allows them to do so because they are an independant and privately owned dealership... which means that Toyota does not back up this dealership! If there is a concern after your purchase all you can do is speak with a lawyer. Abritration will not happen through Toyota, even though they tell you so when you purchase a new vehicle with a warranty from that dealership. You should try any Toyota dealership that is not privately owned.
Pros: got a toyota- i drive to toyota of bedford for service
Cons: customer service, integrity, honesty, sales, warranty