This place is awful. I had my dog groomed here, and his haircut was very nice. However, they decided to clean my dog's ears for no reason, without asking me or my boyfriend first, and charged us for it. A day later, he was shaking his head violently and rubbing his ears against the ground--he had gotten an ear infection down near his ear drum, and the walls of his ear canal were inflamed and irritated. I called up for an explanation as to why they cleaned my dog's ears without asking me, when they weren't even dirty, and the owner lied to my face and said ""they found debris in his ears so they cleaned them."" When I told her I check my dog's ears regularly for debris or infection (and I DO), she got very flustered and simply said, ""Well, we aren't responsible for the infection."" I was furious and hung up on her. Their treatment of my dog and the fact that they caused his ear infection was disgusting. Do NOT trust your dog to this groomer ever. They are not trustworthy in the slightest.
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