Our services include lots of love,every doggy is treated like our own. We do many hard to handle type situations,with great success. We handle dogs up to about 140 pounds. We bathe in warm water,use lots of doggy shampoo. Grooming includes brushing,bathing,trimming the nails up to the blood vessel,checking the ears for problems,drying,checking for fleas and critters if your doggy needs a flea bath it will be done automatically. and the haircut is included as well . If there is a special request our groomer will try his best to accommodate!