In more than a year with this company, we have had nothing but problems. They promised a free trip to Mesquite just for signing up. To date, we have not recieved any information on how to claim the trip. The installers were completely unprofessional. The installation was shottily done. We haven't had a decent signal in an entire year. When we lost signal, they wouldn't even make an appointment to come fix it for a week, then after they kept me waiting till almost 8:00 pm (they said they would be there between noon and 4) the service guy actually called and blew us off till the next monday. The office people are rude. They charged my debit card for $500 without warning at the first of the month claiming that our service was interrupted. We were almost evicted when this debit caused our rent check to bounce. We have finally decided to just cancel and deal with their insanely high fee because I would rather squeeze $500 out of my budget than ever, ever deal with anyone who works for this company again.
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