Awful. Please save yourself the frustration and go somewhere with people that like their jobs. Curtis ""helped me"" when he was not to busy saying things like ""Whatever"" and ""your going to hate that tire"". I have bought 4 sets of tires from them that I can remember so I can not believe how bad it is there now. Disrespectful does not do it justice. I was still going to buy them but then after 4.5 hours when I came back (they told me 3) and my car had not moved I knew it was a sign. Cancelled my order and took my keys back. You just have to vote with your money. I wish I could say that was the end but I overheard one lady saying they put the wrong tires on and another saying her car was not ready either well after they had promised it.