After one trip, I knew I'd be buying ALL my tires at Discount Tire from now on. We were treated well, and didn't even wait 10 seconds before someone was helping us. Within 25 minutes, I was actually back out on the road. Apparently they believe in CUSTOMER SERVICE because it has been that way every time I have returned.
Pros: Friendly, honest, FAST serivce with low prices.
Cons: I have to drive to far to get there... but it's worth it.