I had to go there with a friend who lost a child. They were so nice, caring and understanding to her needs. They did everything they could to help with fees and helped her make the best choose in how to honor her son's memory. They even gave her a keep sake box for his ashes as a gift! WoW what a great place to have to do business with at the most difficult time in your life!! I know if I ever need them I will go there!