Dick Van Dyke Appliance World

Fantastic Service\r They came the same day. I have a 10 year old Kenmore fridge/freezer with 2 different problems. He gave an estimate on one problem, he had the part on the the truck, he found he could fix it with a cheaper part and fixed it $40 less than the estimate. For the other problem he told me he could fix it for $80 but he told me how I could easily fix it myself, so I did and it worked. Maybe they made less money on this visit, but they are going to get repeat business. I wish they did plumbing. Dick Van Dyke for all appliance repairs from now on. more

On July 2 ,2009 I bought a G.E. 4.1 cubic foot washer. It was broke 3 times in the first 9 months. After fighting with G.E. and Dick Van Dyke to get a different brand washer, I had to settle with the exact same washer model with the exact same problems, it has now broke twice in 5 months, instead of honoring the promise Deanna made me ,that if the new washer broke a second time, G.E. would send me a check for the value of the washer, I was told by some pomp-us ass named John that the washer breaking was my fault, he said I must not know how to load a washer, I have been doing laundry since 1989,you jerk!The only reason I bought this p.o.s washer in the first place was because the washer I had for 8 years had broke a tub strap, and we needed a bigger washer any way, sad part is if I had just replaced the old washers tub strap, I would never had the misfortune of spending my hard earned money ( $646 all together ) with Dick Van Dyke, on such a poorly designed product!!! SHAME ON DICK VA more

They must be making a fortune from people they're sticking for "restocking' charges when they should be helping select appliances that will work for customers. Then they keep your money until the credit card company contacts them for disputes to the bill when they charged your account but then won't credit it. These people are criminals and I hope they go belly up soon. Not soon enough for me. Oh, and sorry you had to "restock" -- we've now decided to replace all of our kitchen appliances and we will go anywhere but DICKDYKES. Pros: None Cons: They rip you off royally more