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Dick Hannah's Hyundai of Portland - 54 Reviews - 12345 E Burnside St, Portland, OR - Auto Repair & Service Reviews - Phone (503) 802-1930

Dick Hannah's Hyundai of Portland

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12345 E Burnside St
Portland, OR 97233
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(503) 802-1930
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Dick Hannah's Hyundai of Portland - Portland, OR
Dick Hannah's Hyundai of Portland - Portland, OR
Dick Hannah's Hyundai of Portland - Portland, OR
Dick Hannah's Hyundai of Portland - Portland, OR
Dick Hannah's Hyundai of Portland - Portland, OR

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Reviews

( 41 )
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( 1 )
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( 3 )

Best

It is always a good experience to get your car serviced at Dick Hannah's Hyundai but of course it is an excellent vehicle as well!

Worst

Took car in for 7500 mi checkup. Guess that got done, washed/vacuumed. Have the exact same car + phone in our home; phone bluetooth works in that one; not this one...wouldn't cons...

Facilities; staff; location; service offered 4/10/2014

It is always a good experience to get your car serviced at Dick Hannah's Hyundai but of course it is an excellent vehicle as well! more

Editorial review from Citysearch 3/26/2014

The Sales Person I worked with was Tara McCoy. She was fantastic! Tara was great about answering so many random questions. I like to be very thorough so I definitely had many questions and needs. Working with Tara was like working with a friend. There's no one I'd rather buy a car from than a friend! more

Bad 3/17/2014

Abdu is not a good person and the service manager is lier they work together very well. more

Great Car Repair Experience 2/8/2014

Nice people, nice place! more

Good but incomplete service 1/2/2014

Overall good service but the car was poorly washed after I was promised that it would be cleaned. They routinely do a very poor job washing despite using this as a marketing strategy. more

Hannah's Hyundai 11/7/2013

They take care of their customer. I've had only good experience with this dealers service Top Notch ! more

Brad Charters is GREAT! 11/5/2013

Brad is the best! He goes above and beyond with helping his clients! more

Editorial review from Citysearch 8/19/2013

Jeremy was super nice, I didn't feel pressured to buy anything. Test drove the car and was super impressed with the features and the power! Jeremy went over everything about the car, I was pretty impressed with how knowledgeable he was about it. I wasn't planning on buying a brand new car the day I test drove it but Jeremy explained how the car I test drove was on ad, and it was the lowest it was ever going to be and the last one! I took it before anyone else could. Thanks Jeremy Zaske for helping me find the perfect car, I love it! more


no help at all. 7/24/2013

Took car in for 7500 mi checkup. Guess that got done, washed/vacuumed. Have the exact same car + phone in our home; phone bluetooth works in that one; not this one...wouldn't consistently show Contacts. Explained...was told it was my phone (no).and then he fiddled with it. When I COULD access my contacts, I had 163, when I had left, it had 7 random contacts. I won't be recommending the Svc Dept...or Hyundai ..due to the attitude. more

Editorial review from Citysearch 2/28/2013

I worked with Melanie Prechtl. She responded quickly to my initial query through Zag with the best price of any dealer in the metro area. When I asked about a specific car, she sent me photos of the build sheet, the interior, and the exterior so I could verify it was the one I wanted. She led me through the process with no bs, no unwanted upselling, and with explanations that were friendly and not condescending. This was a refreshing change from my previous purchasing experiences where I've had to keep my wits about me and a hand on my wallet. As my friends and relatives increasingly begin to consider Hyundais, I will send them to Melanie. more

Editorial review from Citysearch 1/11/2013

I hate buying cars. With that being said, buying a car from Travis Dusenberry here at Hyundai of Portland was a pretty great experience. Travis was honest, and also really explained the car well. Best of all, I feel like he is someone that will be a resource in the future if I have questions or need parts. I would recommend this dealership, and when you go, ask for Travis. more

We contacted Dick Hannah Volkswagen and 5/31/2012

We contacted Dick Hannah Volkswagen and Hyundai through the internet and Travis Dusenberry answered our online email and called us by telephone to follow up. We set up a visit to test drive a new Santa Fe. He was very helpful and answered all of our questions. They met our price range and we purchased the vehicle that we wanted. He spent a lot of time instructing us on the features on the Santa Fe which was VERY helpful. Everything went very smooth and we would deffinately reccomend Travis to friends and family. more

Dawn was absolutely wonderful! I 5/31/2012

Dawn was absolutely wonderful! I haven't purchased a new car in a long time but Dawn understood what I wanted and helped me along the way. I would recommend her to everyone! more

We walked out of Dick Hannah with what 1/24/2012

We walked out of Dick Hannah with what we thought was a great deal on a 2009 used car with low miles. We even bought an extended warranty which we though would be prudent. It seemed like a great deal form what the sales person told us. We were wrong! The car's check engine light went on less than 3,000mi after driving it off of the lot. Everything is fine right because we have two warranties? Wrong! First of all the dealership sales staff told my wife that the car had a 1 year limited certified warranty via the dealership. That should cover some of the mechanical repair? Wrong! It has a warranty on ONLY the durable parts like windshield wiper blades and nothing mechanical in the car. This is LIE NUMBER ONE! Second we were told that our extended ""bumper to bumper"" 7 year, 75,000 mile warranty could be used at ANY dealership of the same make of the car IF we lived more than 50 mi from Dick Hannah. Well, we do live more than 50 miles from Dick Hannah and took it to a dealership for repairs and low and behold, the work would not be completely covered and we had to pay for repairs because the warranty only covers repairs at Dick Hannah! WTF! Seriously?! What is the point of lying? My wife does not get angry easily, but she was livid. LIE NUMBER TWO! So we thought we could clarify the situation and called the Dick Hannah dealership to get clarification on our ""double"" warranties. We called 5+ times over 16 days and finally when we got a hold of someone in finance, they said, ""well you should have read the website"" regarding these warranties. Oh REALLY? When I am making a $20,000+ purchase I would expect some straight forward and accurate facts so I can make an informed decision. LIES or even half truths are what make people upset, frustrated, and angry. So what have we learned from all of this? Do NOT go to Dick Hannah to buy a car because they will tell you anything, including LIES to get you to sign on the line to buy a vehicle! We will never go back to Dick Hannah, and we have an will tell all our friends about this experience!!! Disliked: Service, Value more

GREAT PRICE - EXCELLENT SERVICE DEPARTMENT! 11/23/2011

I have to admit that I was skeptical to when I took my car in to be serviced, the new service area looked like one of those really expenses places. When Sarah called and told me what was wrong and how much it would cost, I did a little calling around seeing if I could get it some place else for a cheaper price. I guarantee you will not. These people are more than fair. I needed new front brakes and they charged me at least $50.00 less than the competitors. They also had a reward program so I got a a credit of 10% to use towards my next purchase I honestly don't know of any other place that offers those kid of incentives. I will be taking my car there for all major services as well as the regular maintenance too! Thanks for doing such a good job! more

Wow! That was EASY! 9/13/2011

I needed a new new car, ASAP, before the school year started. The salesman I worked with, made the entire process easy and relaxed with zero pressure. I now have a great car, perfect for picking my kids up from school, taking them to piano practice, and going to the grocery store. Thank you Noe Galvez for making this purchase easy. more

Great service, once again! 8/25/2011

I have been taking my 2003 Volkswagen Passat to Dick Hannah for service since I purchased it in 2008. They always get my car in quickly and provide great service. Sarah in the service department is always friendly and knowledgeable. I will continue taking my car to them as long as I own it. more

Tan made it happen. 8/7/2011

August 5, 2011 Tan Nguyen made the purchase of our new Hyundai Elantra Limited a positive experience instead of a grinding ordeal. Over the phone and through the Internet he asked questions to gain an understanding of what we thought we were interested in. He then provided us with several quotes for different Hyundai models and their trim levels. He set an appointment time convenient for us to meet and was prepared to show us the same models he had quoted us. He encouraged us to experience the different models by driving and examining their differences. He placed the cars beside each other to ease transition between vehicles. Once we had made our decision he facilitated the paperwork with no surprise fees, add ons, or stress inducing pressure. He listened, was attentive and considerate, answered every question, and maintained his sense of humor. We made a friend yesterday. When the time comes to buy another car, we will go back to Dick Hannah and work with our friend Tan. more

Justin Brainerd Knows His Stuff! 7/31/2011

Be sure to ask for Justin Brainerd when you head in to Dick Hannah's Hyundai of Portland. We had done our research about the car and the dealership, but found out, there was so much more we did not know. Justin took his time and explained everything to us. We had a list of cars we wanted to see and we found out that the Elantra had everything we wanted in a luxury car at a compact price. No need to look further. Awesome salesman and Awesome car. Thanks Justin for making our choice easy. more
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Family owned since 1949. Visit Our Website For Exclusive Online Specials!

Owner Message

  • Dick Hannah Hyundai of Portland can find you the vehicle you want. Family owned since 1949, we have thousands of New & Used Cars on sale. Dick Hannah Hyundai in Portland, OR offers deals on new Hyundai & used Hyundai Cars. Our employees have been handpicked to make sure you have the fastest, most fantastic buying experience possible. We take trades and have quick & easy financing options. Bad Credit, No Credit, Bankruptcy, Divorce, Medical Bills! No worries, you are not alone! Get Pre-Approved in seconds! Dick Hannah Hyundai is dedicated to providing excellent customer service, maintain a positive & productive work environment, & to conduct business in a way that promotes the highest principles of integrity & ethical behavior. The Dick Hannah Peace of Mind Program promises that you'll be happy with your purchase - or you can return it or exchange it!

Additional information

  • Hours:

    Monday-Friday: 8:30am - 8:00pm Saturday: 8:30am - 8:00pm Sunday: 9:00am - 8:00pm
  • Neighborhoods:

    Hazelwood, East Portland Neighborhood Office
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