My experience with Dial Plumbing was a nightmare. When my condo building had a plumbing issue, I called Dial Plumbing and the person in the office sent out an air conditioning technician, who only told me that he was not a plumber AFTER he started working. The technician came out with almost no tools appropriate for the job and the equipment he actually had was in such poor shape that he ended up using my equipment! He did not solve the problem that I had asked him to address and instead Dial told me they could send out an actual plumber in a few days. Dial actually billed me for this mistake. I tried to work out this issue with them over the phone, as it was an internal miscommunication issue on their end that caused them to send out the wrong person, but they were rude and completely uncooperative. Needless to say, to get my plumbing issue fixed I will not be waiting for them to finally send out their plumber and instead will be taking my business elsewhere. Do not make the mistake of using Dial Plumbing!