The most important thing about this place is that my son feels comfortable. He would rather that we hop on a train, followed by a long bus ride to get here, as opposed to going somewhere else.
Now if you are like me, the dentist is a scary place. So anything that could make the experience less traumatizing is a welcomed addition.
The dentists are friendly and professional, the staff is courteous and caring. The space is clean and they treat the kids well. Like I said, bottom line is that my son feels comfortable here. We've been going for a few years.