This restaurant has the potential to be awesome but at times it can be very slow. During busy weekends (car shows etc) be prepared to wait. Usually the long is quite long from 9 am on the weekends but if you get there between 6 and 8 am you should be okay. The cooks are good, they are more than willing to accomodate special needs with substitutions. Usually the servers are good and professional, willing to go above and beyond the call of duty but like every other restaurant there are a few who shouldn't be allowed to work anywhere. Breakfast is always busy, lunch is steady, dinner time is slow and late night is definitly hopping. Once the bars close in Gatlinburg, Dennys comes alive. There is usually only one cook on late nights so the food takes awhile but the late night servers take good care of the customers. If you haven't tried Dennys in awhile you'd be surprised at the variety of food they offer and their breakfast specials are enough for two and they are only 4.99. Definitly worth the money.