I was out of US for 4+ years, when I returned back last year, came to know that a this Debt Recovery Solution is chasing me for 79$ account balance with TMobile. I paid Tmobile my pending due and fax the proof of the same to Debt Recovery Solutions.
DRS told to wait for 3-5 weeks until they hear from TMobile. They said there is no way they can call Tmobile and expedite this process. After 5 weeks DBS said they got confirmation from TMobile, and will be faxing the staus to all 3 Credit agencies in their next business cycle and it will take 2 months for Credit agencies will update my record.
Today after 5 months, I checked my Credit report and surprisingly collection is still active in my credit report.
I called DRS back and they said they cannot do anything, as they have already informed all of them.
When I asked them to give me a written letter stating I have paid the amount and my account with them is closed. They are not willing to do that.
Friends, I am looking for some ways to complain against this company. Please let me know how can I do that? Someone suggested me to complaint to Federal Trade Commission, Better Business Beuro and State Attorney General. I will be complaining them soon.
But PLEASE, PLEASE PLEASE STAY AWAY from this company.