My fiance bought 2 dozen roses on Valentines day at Debbies flowers for me. I unwrapped them and noticed half of the petals were brown or yellow. I went in the following day with 1 of the flowers to show them and Debbie ignored the conversation I was having with the girl at the front desk. Eventually Debbie obnoxiously told me to return all the flowers so she can see them. I didnt hear ""Im sorry"" or remorse, just attitude. I told her never mind, she doesnt have to me any favors. The girl at the front said she will have someone pick them up and replace them, I gave them my address (only 1 mile away) its been days and no one came by to replace them. You would think for a local small florist she would be nice to her customers, apparently she doesnt need to be nice, I dont think so!
Side note she did the flowers at my sons bar mitzvah when she first opened which was done very nice! Recently I had her send flowers to friends homes for holidays and have been embarrassed by the arrangement that they sent, they were either bare or wilted. Its typical a new business starts out great until they get a good reputation and then cut corners and slack off and end up out of busines