Maybe i just had an isolated bad experience, but i dont know. I signed up for their tanning package and wanted to make sure their hours fit my work schedule, and they did. When i called to make an appointment, they were not open. Turns out they changed their hours right after i signed up and there was NO time i could go. I asked for a refund, and they didnt want to give it to me... what the heck? They ended up giving me my money back, but it was a hassle. I would not recommend this place to anyone!