Let me start off by saying that I WANT to like this place so badly. Even though some of the classes were disappointing, I have returned in an effort to try and find some I like. I am trying to really hard to give them a fifth, sixth, seventh, and so on, chance.
They organize it, where some classes are for fun and calorie burn, while others are instructional classes to help you with your dancing. So I will speak to the two different types of classes individually.
PART 1: Dancing for Fitness:
I think the reviewer NoraSchmitz really got the nail on the head. I have also taken the Discover Dance Fitness class with Elaina, the Tighten Up Conditioning class (although Helen had a sub when I did it), and the abs class with Ofelia. I did not think any of them were remotely a good enough work out given that they were supposed to be ""fitness"" classes. So far the only classes I have taken that made me work up a sweat at all was a disco class and Discover Hip Hop Fit with d.norris.
Therefore, I think if you are looking for a dance class that will really give you a work out, you are much better off going to a gym that offers dance fitness classes. If you can find a gym that has it, Bodyjam is AMAZING. I've heard Group Groove is really good too. Zumba (for latin dance lovers) can be good or horrible depending on the teacher.
PART 2: Dancing for Dance:
If you are taking classes here just because you want to dance and do something else for fitness, then I think it could work. I haven't yet taken enough classes to speak to some of them specifically but I have peeked in on some of the classes. Some of the jazz, modern, lyrical, hip hop, etc look AMAZING and it is fun just to have a place to dance. If you are an experienced dancer, I am sure some of the higher level classes are an amazing calorie burn.
PART 3: Customer Service:
First of all, the place is expensive. In my opinion, it is probably too expensive for the product received. Also, the customer service stinks. Do not ever expect the front desk staff to smile or be nice- because they won't be. Go in with the expectation that the service stinks so you aren't disappointed.
Pros: Some fun classes, dance for ADULTS, great concept
Cons: Fitness-based classes are poor, bad customer service