I've been to Dambly's several times this past summer for fertilizer, insecticide, and vole control. The guy that helped me with the voles actually pulled out to chairs and had us sit down while he went through the whole history of voles, scientific tests, etc. He ended the conversation by bringing me a few packets of what he considers the best vole control poison. Even when he did this he would not let me get up, and waited on me as if I were in a restaurant. i was impressed at his vast knowledge, enthusiasm for sharing his knowledge, and courtesy. Another guy must have gone through every fertilizer in the store, giving me pros and cons, mentioning which were organic and which were not. He explained how each worked. He took a lot of time with me, and answered every question. He was like a dictionary of horticultural terms. I've never gone into a garden center before and spoke to people that knew so much about their products, as well as horticultural facts.