I have a disbled son and they had a Dr. come from Columbus to see children on certain days. When we went in, my son was scared to death and was only about 1 1/2, the Dr. came in and had us hold him and tried to do his eyes. My son would not cooperate and the Dr. was getting frustrated. He put toys up in front of my sons face and tried to get him to follow them with his eyes, my son freaked and the Dr. turned to us and said "can't you make your spoiled brat work with me." Needless to say, we left immediately and never went back. His name was Richard Simmons. The place was very clean and was very orderly.