Crystal Crystal Carpet Care's product is excellent and I've used other carpet cleaning services before. I go to them because they use a different process and it just works so much better than all the steam cleaners. I think it's really worth it, as the technicians are quick and helpful, and the product dries quickly. I was using other carpet cleaning services before, but once I found crystal crystal, I didn't use any other carpet cleaning services. They get my carpets really clean. The prices are just okay, but I find that I'm able to get it for a comparable price for the quality of their work.