Crosspointe Autoplex

Being single on a limited budget with not so great credit , I feel that I worked with a dealership that really cared. When I purchased my car I knew that the finance situation could be tough and that I would not be able to afford a new, problem free car. Paul helped me find the best car in my budget. I won't forget what he said when I left. ""We can't take care of everything that may happen with a used car but we are good people and value our customers, so don't hesitate to call if you have a question or problem."" A couple of weeks after my purchase I couldn't get the car to start. I called them before 8 a.m. (expecting to leave a voice mail) and I got an answer. I was stressed out and thought I would be late for work. Mike came to my house, jump started my car (now I was embarrassed) and asked if it would be okay if I took a loaner car to work so he could make sure we didn't have a bigger problem. After work I went and picked up my car only to find out that an after market security system drained the battery. With my permission it took about a half an hour to remove. They gave me the keys and no bill! I wasn't even late for work that morning. They do my oil changes, but no problems since that day! more

Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know! more

We had a great experience with the salesman that helped us. He wasn't pushy at all and he was a very nice guy. The only thing about the whole experience that really upset me was the fact that the car was really dirty. A manager had been driving it around and the outside was covered in dirt and the inside had crumbs. We bought it on a Saturday and their detailing crew doesn't work on Saturdays. So they pressure washed the outside and handed us the keys. I expect that when I buy a car and pay over $15,000 for it for the car to be spotless inside and out. We ended up taking it somewhere and having it detailed for $200. If they would have offered to pay for it to be detailed or even offered for us to bring it back Monday that would have been really nice. Nice people though. more

Scott made it easy and the toyota i bought is fantastic. They are nice there-and they did what they said they would do.Integrity more

very good customer service more

We just purchased an SUV here. They were super easy to deal with. Really listened and helped us with the transaction. This is not a large chain dealer where you are whisked to so back office for a grind session. It's just a family owned dealer making long time customers. They provided shop records, the car fax, and confidence we were buying a good used car. Paul, Kelly, and Jeff really took great car of us. Check them out if you need a nice used car. more